Parents Accommodation Officer

Purpose of the Role

The purpose of this post is to deliver an exceptional CHI customer service experience to Parents / Guardians and service users. The Parents Accommodation Officer is responsible for the smooth running of CHI’s accommodation units both on/off site.

Essential Criteria:

· Leaving Certificate or equivalent

· Intermediate experience in Microsoft packages i.e. Excel and Outlook.

· Experienced user with bookings systems / CRMs.

· Experienced in delivering a positive customer service experience.

· Excellent interpersonal and communication skills.

· Previous office experience is an essential requirement.

· Experience in complaint handling.

Applications for this post must be accompanied by a cover letter, setting out relevant experience that illustrates how the essential criteria listed above is met.

The criterion for short listing is based on the requirements of the post, as outlined in the eligibility criteria.

* Please note that you must submit a cover letter with your CV, this forms part of your application and CV’s will not be accepted without a detailed cover letter.

The closing date for submissions of CV’s and cover letter is 6th January 2026 by 5pm. Applications must be completed through the advertised post on CHI.jobs by clicking ‘Apply for Job’.

Applications will not be accepted through direct email or any other method.

For informal enquiries for this specialty/department, please contact Gertrude O’Connell, Hygiene Services Manager: gertrude.oconnell@childrenshealthireland.ie

For other queries relating to this recruitment process, please contact Talent Acquisition Team taurai.machuwe@childrenshealthireland.ie

PLEASE NOTE:

CHI has transitioned to a process of a one commencement day per month for all new employees, CHI internal transfers and Secondments. This update to our Onboarding process is aligned to changes in our monthly/fortnightly payroll and with the launch of our new corporate induction program. This process enhancement ensures that we can thoroughly prepare for your arrival and facilitate a smooth transition in your onboarding journey.

It is important for you to note that if you do not have your pre-employments and mandatory training completed in time, your commencement date will be deferred to the next available date.

Below, you’ll find the list of commencement dates for 2026.

· February 9th, 2026

· March 9th, 2026

· April 13th, 2026