Pension Specialist, Human Resources

Pension Specialist, Human Resources, Dublin

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Date: 2 May 2025

Location: Dublin, IE, IE

Company: Allied Irish Bank

Location/ Office Policy: Block H, Central Park, Leopardstown, Dublin 18 with Hybrid Working (2 days per week in the office)

Note 2-days in the office is the current requirement but is subject to change at the Banks discretion

• Are you customer centric with a passion for exceptional customer experience? 
• Can you work well in a team and to tight deadlines, demonstrate accountability and use initiative? 
• Do you have great attention to detail and numeracy skills?

What is the Role:

This is a unique opportunity to join one of the leading employers in Ireland. The AIB Pensions team have oversight for 14 pension schemes including Defined Benefit and Defined Contributions. Our purpose is to deliver a premier first-class service for occupational pension benefits. We believe that education and engagement are crucial to ensure people understand their pension benefits and empower them to plan for their retirement.

This role is as a full-time Pension Specialist working with the AIB the Pensions team. You will be responsible for providing support and administration across a range of activities. You will work closely with the AIB Group pension schemes, our third-party pension provider and other HR teams to ensure efficient and compliant pensions operations, while delivering excellent customer service, encourage education and empower staff to manage their own retirement accounts.

Key accountabilities:

• Support in the management of the day-to-day administration of the AIB pension schemes, ensuring accuracy, compliance and timely processing.
• Provide support in the delivery of AIB’s responsibility as the Registered Administrator for the AIB pension schemes.
• Engage and manage Supplier Relationship Management for our third-party providers.
• Provide pension services to all stakeholders, the Bank, the Trustees and Members. This includes active employees, deferred members and pensioners.
• Manage and support Scheme & Bank Audits.
• Manage Pension budgets and invoice processing.
• Support the preparation of Quarterly Stewardship Reports.
• Assist and provide support in complex member queries/projects with our HR Team and pension provider.
• Contribute to continuous improvement initiatives and the implementation of best practices within the Pensions Team including communications.

What you Will Bring:

• Minimum 3 years experience in HR & Pension administration essential (Occupational Pension Scheme).
• Strong analytical, communication and interpersonal skills.
• Excellent management of timelines with consistent delivery of quality work.
• The ability to adapt and support changing deadlines and priorities.
• Proven accountability and critical analytical thinking.
• Proficiency MS Office, particularly Excel.
• Strong numerical skills and attention to detail is essential.

Why Work for AIB:

Some of our benefits include;

• Market leading Pension Scheme
• Healthcare Scheme
• Variable Pay
• Employee Assistance Programme
• Family leave options
• Two volunteer days per year

Please click here for further information about AIB’s PACT – Our Commitment to You.

Key Capabilities:

Behavioural capabilities

• Customer First
• Drives Progress
• Ensures Accountability
• Eliminates Complexity

Technical capabilities

• Supplier Relationship Management
• End to End Thinking

If you are not sure about your suitability based on any aspects of the role advertised, we encourage you to please contact the Recruiter for this role, Noelle Ryan, at careers@aib.ie for a conversation.

AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at careers@aib.ie

Disclaimer:

Unsolicited CV’s sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners.

Application deadline : Friday 16th May (just before midnight)

Job Segment: HR, Recruiting, Bank, Banking, Relationship Manager, Human Resources, Finance, Customer Service

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