Pensions Officer

Post Title & Subject Area: Pensions Officer (FTE 0.5)

School/Unit: Corporate Services

Post Duration: 1 Year Fixed Term Contract

Grade: Grade V

Reports to: Head of Corporate Services

Salary: €52,240 – 62482 pro-rata* (i.e. €26,120 – 31,241) Candidates should note that as per Department of Finance guidelines, entry will be at the first point of the salary scale and the rate of remuneration may be adjusted from time to time in line with government pay policy. Candidates should note that different pay and conditions may apply if, immediately prior to appointment, the appointee is a serving civil or public servant.

Annual Leave: 25 days pro-rata (i.e. 12.5 days)

Location: This position is ordinarily based at the NCAD Campus, 100 Thomas Street, Dublin 8.

Supporting all aspects of the day to day operation and administration of the NCAD Superannuation Scheme, the Single Public Service Pension Scheme (SPSPS), the Colleges of Education Pension Scheme effective service delivery.

Working closely with our outsourced Pensions Service Providers, Trident, the post holder will be responsible for administering the Superannuation and SPSPS pension schemes including:

● Supporting a rollout of NCAD’s new pension module on our HRIS system (Core)

● Retirement benefits e.g. one-to-one meetings, preparation of benefits statements, employment history checks and transferring service, processing benefit payments etc.

● Processing normal retirement, cost neutral, ill health and early retirement benefits

● Death in service benefits

● Transferring previous benefits /reckoning previous service etc.

● Administration of Annual Pension Statements

● Uploading data annually to the SPSPS Databank

● Support the management of the AVC scheme

● Any other activities that maybe required from time to time in relation to supporting the administration of the College.

Qualifications and Experience

A minimum of 2 years administrative experience in a similar or related role. Experience of working with Public Sector Schemes or of administering Occupational Pension Schemes is desirable

Skills & Competencies:

● Excellent IT skills with a high level of competency in MS Office applications e.g. Word and Excel. Experience of HR /Payroll systems would be an advantage.

● Good working knowledge of pensions legislation with particular reference to the Public Sector Schemes.

● Excellent analytical skills with attention to detail combined with an ability to communicate concisely with all levels of staff both within and outside the College

● Strong organisational and prioritisation skills, with the capability to manage multiple priorities with competing priorities/deadlines

● An ability to deal with and resolve problems and escalate as appropriate

● An ability to innovate and apply best practice in respect of Pensions Administration

● Excellent interpersonal skills with a proven ability to build positive relationships

● Excellent communication skills, both written and oral

● Ability to work independently, proactively and flexibly

● Ability to deal with confidential and sensitive information

Closing Date: 11th March 2026