People & Culture Operations Manager

Are you passionate about making a real difference in people's lives?

We're looking for a compassionate and dedicated People & Culture Operations Manager to join our dynamic P&C Team. The role will be based on a Hybrid Model, between our National Office in Dun Laoghaire, co. Dublin, with remote work.

About the Role:

The People & Culture Operations Manager plays a central role in ensuring the People & Culture (P&C) function delivers a high-quality, efficient, and compliant service across the Organsiation. This position leads the P&C Team, overseeing day-to-day operations, ensuring that all P&C systems, processes, and administrative activities run smoothly, accurately, and in line with best practice and employment legislation.

The role is responsible for managing the full P&C life cycle – from recruitment quality and onboarding through to performance management, employee relations, occupational health, and retirement. It also leads on the review, redesign, and continuous improvement of internal P&C processes, policies, and procedures, ensuring they remain fit for purpose and aligned with organisational needs.

A key part of the role involves providing expert employee relations support to managers, guiding them in the application of P&C Operations Manager also oversees monthly P&C metrics, payroll review, risk management, regulatory compliance (including CARF and HIQA), and data protection requirements for the department.

Ultimately, this role ensures that the P&C function is a proactive, solutions-focused partner to the Organsiation, supporting operational leaders and contributing to a positive, high-performing workplace culture.

The contract available is:

Fixed-Term, Part-Time, 17.5 hours (2-years). The role is being offered as a job-share position, meaning responsibilities will be shared between two part-time post holders to ensure full coverage of the P&C Operations Manager function. The successful candidate will work closely with their job-share partner to ensure continuity, consistency, and high-quality service delivery.

The salary range will be €56777-€73808 – DOE, pro-rated based on working 35 hours per week.

What You'll Be Doing:

· Lead, manage, and support the P&C team while ensuring compliant an effective departmental operation

· Oversee recruitment quality, P&C life-cycle processes, an provide guidance to managers on policy application and employment law

· Manage employee relations, coaching managers, handling occupational health, and overseeing sick leave

· Review, redesign, and continuously improve internal P&C processes, policies, and procedures

· Prepare and analyse monthly P&C metrics, identify trends, and maintain the P&C risk register

· Conduct final payroll review for CEO approval and ensure data protection compliance within the department

· Lead P&C input for regulatory requirements including CARF, HIQA, and other compliance bodies

· Oversee ad hoc P&C projects, defining project plans and resource needs

· Please open the attached job description for a full list of duties and responsibilities

Who We're Looking For:

We are looking for an experienced and confident People & Culture professional who brings strong operational leadership and a commitment to delivering a high-quality, compliant, and people-centred service. You will have a solid track record in managing P&C teams and overseeing end-to-end HR operations, with deep knowledge of Irish employment law, employee relations, and best-practice people processes. You excel at coaching and supporting managers through complex people issues, applying policies consistently, and fostering fair, informed decision-making. You will be skilled in reviewing and improving internal processes, analysing P&C metrics to identify trends, and using data to drive continuous improvement. Experience managing risk registers, regulatory requirements such as CARF and HIQA, and data protection obligations is essential. Above all, you bring strong organisation, attention to detail, and a collaborative, solutions-focused approach that builds trust and effective relationships across the Organsiation.

Must Haves:

· A relevant 3rd level qualification in HR or related discipline

· CIPD qualified

· At least 2 years’ experience at HR Manager level

· Strong knowledge of employment legislation and employee relations

· Strong understanding of HR practices including recruitment, pay and benefits, HR systems, contracts and statutory requirements, diversity and performance management.

· Excellent communication skills to stakeholders at all levels

· Able to demonstrate good attention to detail, good judgement showing logical decision making and a hands-on approach

· Excellent time management skills with a focus on people support

· A confident self-starter with the ability to operate in a dynamic environment

· Systems-strong working knowledge of HR and payroll systems and processes

· Excellent MS Office skills

Great to Have:

· Previous experience of working in an area of healthcare or non-profit would be an advantage

Why Join Us?

• Making a Real Impact - Be part of a mission-driven team passionately advocating for supporting people impacted by brain injury to rebuild their lives with dignity
• Grow with Us - Access tailored induction and specialist training, plus meaningful career development opportunities to help you reach your potential
• Feel Valued - Enjoy long service awards, premium pay (where applicable), paid maternity leave, and a supportive culture that celebrates your contribution
• Work-Life Balance Matters - Flexible working options and wellbeing initiatives empower you to live fully- at work and beyond
• Financial Security & Perks - Competitive salary, defined contribution pension scheme (for eligible employees), free life cover, and access to the Health Care Staff Credit Union
• Support When You Need It - Benefit from the Employee Assistance Programme, revenue-approved mileage rates, and the Bike to Work Scheme

If you’re ready to step into a role that balances professional impact with personal purpose, we’d love to hear from you.

You're welcome to get in touch with informal queries by contacting the Hiring Managers below:

Danielle Morgan - P&C Operations Manager - 0894753682

orSuzanne Mulholland - Chief P&C and Belonging Officer - 086 817 0322

Please apply by 17th May 2026 by 5pm.

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