People Overseas Administrator

Role Purpose

The People Overseas Administrator will work closely with members of the People Overseas team to provide a high-quality, efficient, and effective HR service to Enterprise Ireland’s international colleagues across the globe. The successful candidate will take responsibility for key aspects of the international compensation and benefits and mobility functions and will be responsible for delivering an effective administration service across a range of HR activities.

Key Deliverables

• Support the international mobility function within the team, which includes administering and coordinating relocations for EI employees taking up or returning from roles in the overseas network. This will involve engaging closely with colleagues and third-party service providers to guide and advise on relevant relocation and repatriation processes, procedures, policy specifications, as well as administration and verification of expense claims, answering queries, and follow-up duties as appropriate.

• Support the management of Enterprise Ireland’s international employee remuneration system, including the processing of increments.

• Continuously review internal HR payroll procedures and maintain ongoing effective collaboration with Enterprise Ireland’s Finance Department to ensure that systems and processes are kept up to date and meet payroll deadlines.

• Support the annual review of expatriate and international graduate allowances.

• Support the Senior Executive – International Compensation, Benefits & Mobility with pay-related paperwork for all new appointments, promotions, transfers, resignations, etc., ensuring salary adjustments are applied accurately.

• Provide administration and operational support across the following areas:

o Review and process information for overseas employees to support implementation of payroll changes in a timely manner.

o Maintain and update the HR system accurately to ensure that appropriate employee records and payroll adjustments are generated and maintained on time.

o Produce accurate and timely reports from relevant sources including the HR system.

o Assist in drafting and updating HR policies, processes, and procedures, and assist in their communication and consistent application.

• Contribute to and participate in HR services procurement, the administration of same, and ongoing relationship and contract management (e.g., for services such as relocations, global health, recruitment, occupational health, etc.). This will include working as part of assigned teams within the department to review specific service requirements for tendering, input into tender documentation, participation on evaluation panels, and provision of ongoing administration and contract management support for assigned services.

• Assist the recruitment function of the People Overseas Department, which may include but is not limited to participation in interviews for administrative roles and reference checks.

• Continuously build one’s knowledge, skills, and experience across the team to provide back-up support to colleagues on key administration and operational functions as required.

• Collaborate with the Global Markets division on the development, implementation, and delivery of assigned LEAN and/or strategic projects as required.

• Develop and maintain relationships with relevant internal and external stakeholders, including teams across Finance and IT, alongside relevant contacts in third-party contract partners, to ensure the delivery of a professional and client-focused service.

Functional Competencies (Key Skills & Knowledge)

• Previous administration experience coupled with an interest in HR is essential.

• Excellent planning and organisation skills, with demonstrated ability to manage multiple demands and competing priorities, are essential.

• Demonstrated experience in handling confidential and time-sensitive information with a high degree of accuracy, coupled with strong numerical skills, is essential.

• Demonstrated evidence of robust IT literacy (i.e., MS Office skills including Outlook, Word, Excel, and PowerPoint) is essential, coupled with an ability to learn new technologies and Enterprise Ireland’s specific software systems (e.g., Core HR and Oracle).

• Ability to communicate clearly, confidently, and effectively, both verbally and through written communication.

• Strong interpersonal and team collaboration skills.

• Sound judgement, professionalism, confidentiality, and discretion.

• Knowledge of purchasing procedures and associated administration activities is desirable.

• A third-level qualification is desirable.

Enterprise Ireland Behavioural Competencies

Results Focused – The ability to be outcome and results focused with regard to business priorities and organisational goals, monitoring progress and adjusting approach to ensure delivery within appropriate timescales.

Innovation and Risk-Taking – Actively encourages new ideas, experimentation, and measured risk-taking, while always looking for opportunities to continuously improve business processes and efficiencies within Enterprise Ireland and client organisations.

Problem Solving and Decision-Making – The ability to be decisive and take tough decisions about clients, people, and costs to deliver sustainable results, using the analysis of information and situations to make logical and sound decisions.

Client Focused – The ability to provide excellent client service, focusing on client needs and building and maintaining effective relationships to advance clients’ objectives and EI strategy.

Communicating with Impact to Influence Others – Communicates in a manner that persuades, convinces, and influences others internally and externally to motivate or encourage them to follow a particular course of action.

Teamworking – Cooperates with colleagues, shares information, and respects the opinions and values of staff members. Understands the skills, experience, and knowledge of staff members and maximises their use for the benefit of the department, organisation, and client.

Embracing & Leading Change – Understands the business agenda of Enterprise Ireland and embraces change for their area of responsibility and for both external and internal clients.

Acting / Leading with Integrity – Communicates the EI purpose, values, and approach, acting genuinely and with integrity in a manner that builds trust and engages others.

Networking – Establishes and maintains mutually beneficial relationships with colleagues and networks for sharing information.

Developing Yourself & Others – Creates an environment that enables self and others to excel in job performance.

Salary Scale

€31,545 to €58,019 per annum contributory superannuation, rising to €61,817 by long service increments.

€30,253 to €55,266 per annum non-contributory superannuation, rising to €58,836 by long service increments.

Candidates should note that entry will be at the minimum of the relevant scale and the rate of remuneration may be adjusted from time to time in line with Government pay policy. Subject to satisfactory performance, increments may be payable in line with current Government policy.

Point of entry on this salary scale may differ from the minimum point of the scale if the successful candidate is a current public or civil servant.