Person in Charge/Manager

Location: Ballinode, Sligo.  1 day per week Hybrid

Reporting to: Assistant Director

The Person in Charge/Manager will ensure the effective management and development of the Service in line with Organisational strategy, ensuring regulatory and contract compliance, whilst at all times promoting the values and brand of Trinity Support & Care Services, through a high quality support of our Service Users

Key Accountabilities:

To ensure that all work within the service, is user focused and upholds the principles of respect, privacy, dignity, fulfilment, independence and choice. To oversee and contribute to the referral process, admission and review procedures whilst working in;

Partnership with the relevant statutory agencies, families and others, in planning and developing person centred programmes of care and support.

To monitor and support service users towards independence and contribute to the review of each adult in partnership with the multi-disciplinary/agency teams.

To deal with issues of concern or complaints sensitively and appropriately.

To co-ordinate and contribute to the selection, recruitment and induction of new staff and to provide an effective leadership of all staff under and within the centre, through regular supervision, effective communication, management of workloads, assessment and verification of staff undergoing career development, qualifications and identification of development needs.

To personally contribute towards a positive, cohesive and therapeutic environment and to deal appropriately with matters relating to disciplinary, grievance, untoward incidents and complaints

To develop good working relationships and actively promote community presence within the local community through positive representation of the Trinity Support & Care Services brand.

To ensure efficient and effective administration procedures are in place to comply with Trinity Support & Care Service’s policy and Regulatory/Legislative requirements to include rota planning, the storage and dispensation of medication.

To complete annual reports in on the evaluation of the service. To be fully involved in preparation and control of scheme budget as determined by senior management, ensuring scheme budget and financial procedures are adhered to and that all monies correctly accounted for.

To complete H&S monthly monitoring reports and Work in partnership with contractors, health and safety experts to ensure that all activities are carried out in a manner which is safe to everyone within scheme and in accordance with Regulatory/Legislative requirements.

Professional Knowledge & Experience

• Knowledge of the legal frameworks in Ireland pertaining to residential care i.e. Health Act 2007, HIQA National Disability Standards etc

• Knowledge of quality assurance practises and their application to day to day service provision

• Experience of working with people with an Intellectual Disability/Autism/Associated Mental Health needs

• Knowledge of services to people with a disability

• Knowledge of Person Centred Care Planning and risk assessment

• Knowledge of inspections and audits, and experience of dealing with such; directly or indirectly

Requirements of the Role

You will be required to participate in the company performance management process.

To adhere to and model the company values, behaviours and competencies at all times

To carry out all duties of the post in accordance with Trinity Support & Care Service’s standards, regulations and policies

To carry out additional duties of the role and all other required duties as and when necessary

Skills & Competencies

Communication & Interpersonal

To speak clearly, fluently and in a compelling manner with both individuals and groups.

Have the ability to adapt communication styles to suit audience.

Ability to write in a clear, factual and concise manner, using appropriate templates, styles and language for the reader.

Ability to establish, maintain and end therapeutic interpersonal relationships with users of the service and other stakeholders.

To build rapport quickly with others.

Adaptability & Reliability

Able to react effectively at short notice to changing circumstances.

Willing to accept advice and suggestions from others and to learn from experience by changing personal behaviours.

Demonstrate a high level of using own initiative in all aspects of the job.

Problem solving and Initiative To build a logical and sensitive approach to address problems or opportunities or manage the situation at hand, by drawing on professional knowledge and experiences, and calling on other resources as necessary. An ability in taking appropriate action; the. ability to think ahead of the current situation, particularly before problems or crisis occur; i.e. proactive based approaches to be prioritised

Quality and Person Centeredness

Demonstrates eagerness to understand service user needs. Views the service user as central to the delivery of every day service provision, through consistent understanding, tolerance, care, support and empathy while promoting empowerment, independence and choice. Determined to offer a quality service through the achievement of goals and quality standards.

Leadership and Accountability

Manages performance, to deliver team goals. Creates a climate in which people want to do their best.

Promotes confidence and positive attitudes while influencing others to follow a common goal.

Demonstrates accountability for leading, directing, monitoring and evaluating work that is provided by all employees.

Scope of Practice

Competent demeanour having the authority to perform the full range of roles, functions, responsibilities and activities, required of his/her profession in Ireland.

Accepts responsibility for ensuring that his/her professional practice and conduct meets the standards of the professional, ethical and relevant legislative and regulation requirements.

Demonstrates a commitment to maintaining, enhancing and extending their knowledge, expertise and competence throughout their professional career.

Attributes

Full valid driving licence on application and access to own transport on appointment. (If a disability precludes an individual from holding a driver’s licence, it should be stated how they can meet the mobility requirement of the post)

On call duties will be required

Available to work flexibly

Proof of eligibility for permanent employment with Trinity Support & Care Services, in the Republic of Ireland at time of appointment

Education/Training Qualification

Professional qualification in Social Work/Applied Social Studies OR First or Second Level Nursing OR Degree in the Health and Social Care Suite i.e. Social Policy, Psychology, Youth Work etc

Professional management qualification as recognised by HIQA.

3 years paid experience in the Health & Social Care field

3 years experience in a supervisory or management role in the area of health and social care.

Demonstrable aptitude for effective person and resource management

Ability to maintain administration systems

Ability to maintain communication systems

Liaison with statutory and voluntary agencies

Additional Information

Ability to make low-medium level decisions within clearly defined parameters as defined by Operational Head

Ability to recommend changes to working practices and to Service User Care plans to enhance and improve Service Delivery and quality of care provided

Salary and renumeration

Salary starting at €53,360

Additional Benefits:

Further Education support

Competitive salaries and annual increments

Employee Assistance Programme

Access to Pension scheme

Additional Birthday leave day

Career progression

Flexibility to support a better work/life balance

Recognition gestures of goodwill throughout the year for staff

Coming Soon:

Company pension with a company contribution and a Death in Service benefit

The above mentioned duties are not exhaustive and the post holder will be required to carry out other duties as and when necessary. It should be noted that stated duties or location associated with the post may change to meet the future needs of the organisation.