Personal Lines New Business Administrator

Campion Insurance now part of PIB Group is one of the largest insurance brokers in Ireland. We provide our clients with solutions to all their insurance needs ranging from home and motor insurance, to complex commercial business packages. We also provide a full range of health, life, pension, investment and mortgage products.

Personal Lines New Business Administrator

We are seeking to recruit a renewals administrator for our personal lines team in our Dublin office. The role will consist of providing administration support to our Personal Lines New Business team on car, home & van insurance. Cross sales referrals for both the Life & Pensions and Health arms of our business is expected. The ideal candidate will be an energetic, motivated and disciplined individual with a positive can-do attitude

Key Responsibilities

• Back office administrative support to the New Business Team for car, home & van insurance
• Dealing with customer queries and delivering excellent Customer Service
• Ensuring all data input to the highest quality standard
• Making files fully compliant in line with CPC guidelines

Qualifications

• CIP, APA Personal General or grandfathered qualification would be an advantage but we will accept trainees

Skills/Knowledge 

• RELAY system an advantage 
• Persuasion and influencing skills.
• Customer retention skills

Experience Required

• 2+ years insurance experience in a brokerage would be an advantage
• Be committed to provide a high level of service to customers & potential customers

Personal Attributes

• Personable and sociable
• Professional style
• Competitive
• Socially confident
• Self-motivated with a desire to continuously perform at a high level
• Exemplify positive customer service behaviours and promote a culture focused on ensuring customers’ needs are met
• Through leading by example, fosters the highest standards of ethics and integrity
• Ambitious and results orientated
• Excellent interpersonal and communication skills
• Strong attention to detail and an ability to work in a fast paced environment.

The successful candidate will be provided with a comprehensive training programme. Competitive Basic salary with generous bonus structure.