Pharmacy Assistant

Job Description

-        To greet, serve and offer correct advice to customers in a polite and friendly manner.

-        Operating tills and handling sale transactions accurately and following through in all end of day transactions.

-        To actively sell products and meet targets using appropriate selling techniques and merchandising.

-        To maintain displays and re-stock shelves when necessary.

-        Ordering stock, unpacking deliveries and checking dispatch notes, reporting shorts.

-        Operating stock control to include the ordering and rotation of goods.

-        Informing customers on all health and associated products including over the counter medication, minor ailments and services offered by the Pharmacy.

-        Promoting new and current product ranges using appropriate selling techniques.

-        Merchandising products and general upkeep of shop floor.

-        To communicate with and work effectively alongside other staff members.

-        Accepting prescriptions for filing, gathering and processing labels using IT systems.

-        Label and dispense Prescriptions to patients in accordance with correct operating procedures to ensure safe supply to patients in an efficient and accurate manner.

-        Issue prepared prescriptions to patients.

-        Maintain an accurate records of all transactions.

-        Ensure that refrigerated items are stored at the appropriate temperature and maintain temperature control record / log book.

-        Taking telephone enquiries and referring callers to the pharmacist when necessary.

-        Dealing with customer complaints effectively.

-        Keeping the shop and staff areas clean and tidy whilst maintaining a safe working environment.

-        Other duties as required.

Other: This Job description is neither exhaustive nor exclusive. The post holder is required to carry out any duties that may reasonably be requested by the Pharmacy Manager. Some of the above duties may be delegated.