Pharmacy Sales Assistant and Website Administrator

Pharmacy Sales Assistant and Website Administrator required to handles both in-store pharmacy support and the pharmacy’s digital presence.

Key Responsibilities

• Website Administration & E-commerce
• Website Management: Update the pharmacy’s website with new products, health information, and promotional banners (working with an external website designer).
• Order Fulfilment: Monitor the website for online orders, manage stock levels, and coordinate shipping.
• Digital Customer Service: Respond to online queries and handle customer support and feedback in accordance with healthcare privacy standards.

Pharmacy Sales Assistant Duties

• Provide information to customers on various OTC products and services.
• Monitor stock, track expiration dates and merchandising stock.
• Comfortable using computerised equipment such as cash registers and credit card machines.
• Advise customers on general OTC remedies, cosmetics, and first-aid, escalating medical queries to the pharmacist.
• Handle patient details and maintain strict adherence to healthcare and confidentiality regulations.

Essential Requirements

Retail experience is essential.

Technical Skills: Strong IT skills are a must. Experience with e-commerce platforms (Shopify, WooCommerce) is highly beneficial.

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