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Health Services ExecutiveGalway€27,394 - €33,038 per yearFull-time

Job Title and Grade

Supplementary Campaign - Temporary Porter Grade code: 4197

Campaign Reference


Closing Date

10.00am on 27th March 2020


Proposed Interview Date (s)

Interviews will be held as soon as possible after the closing date. Candidates will normally be given at least one weeks' notice of interview. The timescale may be reduced in exceptional circumstances.

Taking up Appointment

Immediate vacancies for 3 months initially

Location of Post

Portering Department, Galway University Hospital

The successful candidate may be required to work in any service area within the vicinity as the need arises.

A supplementary panel may be formed to fill temporary, full time and part vacancies in GUH that arise over the next year

Reporting Relationship

The appointee will report directly to the Head Porter or designated person.

Purpose of the Post

To deliver portering services to all areas/departments within the hospital.


Principal Duties and Responsibilities

  • The person holding this post is required to support the principle that the care of the patient comes first at all times and will approach their work with the flexibility and enthusiasm necessary to make this principle a reality for every patient to the greatest possible degree
  • Maintain throughout the Group’s awareness of the primacy of the patient in relation to all hospital activities.
  • Performance management systems are part of role and you will be required to participate in the Group’s performance management programme
  • Have a working knowledge of the Health Information and Quality Authority (hiqa) standards as they apply to the role for example, Standards for Healthcare, national Standards for the prevention and control of healthcare associated infections, Hygiene Standards etc and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role.
  • Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service.
  • Ensure accuracy in Patient Identification.
  • Ensure all patients are dealt with in a dignified and professional manner.
  • Assist with movement of patients to all areas within the hospital.
  • Assist with moving & handling of patients in all wards and departments as requested.
  • Assist with transfer of patients to all departments.
  • Chart pulling if required
  • Collect blood and laboratory specimens and transfer to laboratory.
  • Assist with transfer of deceased patients from the wards to the mortuary.
  • Keep patients trolleys clean and prepared with clean linen and supplied with oxygen at all times.
  • Keep wheelchairs in each ward and department clean and in good repair.
  • Perform telephone and reception duties.
  • Attend for in-service training as required.
  • Rotate to 24 hour roster as required.
  • Work as part of a team.
  • Co-operate and assist with National Audits.
  • Retrieve and delivery of patients Medical Records.
  • Ability to prioritise job requests.
  • Checking Oxygen (Medical Gases) levels.
  • To work in various Theatres when required.
  • Ability to attach and remove Positioning Devices to theatre table. (After training)
  • To perform any other duties that may be assigned appropriate to their work.



  • The identification and development of Key Performance Indicators (KPIs) which are congruent with the Hospital’s service plan targets.
  • The development of Action Plans to address KPI targets.
  • Driving and promoting a Performance Management culture.
  • In conjunction with line manager assist in the development of a Performance Management system for your profession.
  • The management and delivery of KPIs as a routine and core business objective.



·         Employees must attend fire lectures periodically and must observe fire orders.

·         All accidents within the Department must be reported immediately.

·         Infection Control Policies must be adhered to.

·         In line with the Safety, Health and Welfare at Work Act, 2005 all staff must comply with all safety regulations and audits.

·         In line with the Public Health (Tobacco) (Amendment) Act 2004, smoking within the Hospital Buildings is not permitted.

·         Hospital uniform code must be adhered to.

·         Provide information that meets the need of Senior Management.

·         To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service.


Risk Management, Infection Control, Hygiene Services and Health & Safety

·         The management of Risk, Infection Control, Hygiene Services and Health & Safety is the responsibility of everyone and will be achieved within a progressive, honest and open environment.

·         The post holder must be familiar with the necessary education, training and support to enable them to meet this responsibility.

·         The post holder has a duty to familiarise themselves with the relevant Organisational Policies, Procedures & Standards and attend training as appropriate in the following areas:


o   Continuous Quality Improvement Initiatives

o   Document Control Information Management Systems

o   Risk Management Strategy and Policies

o   Hygiene Related Policies, Procedures and Standards

o   Decontamination Code of Practice

o   Infection Control Policies

o   Safety Statement, Health & Safety Policies and Fire Procedure

o   Data Protection and confidentiality Policies


·         The post holder is responsible for ensuring that they become familiar with the requirements stated within the Risk Management Strategy and that they comply with the Group’s Risk Management Incident/Near miss reporting Policies and Procedures.

·         The post holder is responsible for ensuring that they comply with hygiene services requirements in your area of responsibility. Hygiene Services incorporates environment and facilities, hand hygiene, catering, cleaning, the management of laundry, waste, sharps and equipment.

·         The post holder must foster and support a quality improvement culture through-out your area of responsibility in relation to hygiene services.

·         It is the post holders’ specific responsibility for Quality & Risk Management, Hygiene Services and Health & Safety will be clarified to you in the induction process and by your line manager.

·         The post holder must take reasonable care for his or her own actions and the effect that these may have upon the safety of others.

·         The post holder must cooperate with management, attend Health & Safety related training and not undertake any task for which they have not been authorised and adequately trained.

·         The post holder is required to bring to the attention of a responsible person any perceived shortcoming in our safety arrangements or any defects in work equipment.

·         It is the post holder’s responsibility to be aware of and comply with the HSE Health Care Records Management/Integrated Discharge Planning (HCRM / IDP) Code of Practice.


The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.

Eligibility Criteria

Qualifications and/ or experience

Candidates must on the closing date

  • Hold the relevant Health Skills FETAC level 5 qualification  


  • Hold an equivalent relevant Health Care qualification


  • Have a minimum of 1 year’s relevant employment in a nursing home or hospital or day care facility within the last 5 years.


A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.



Each candidate for and any person holding the office must be of good character


Other requirements specific to the post

·      Flexibility regarding working hours as role will include working unsocial and flexible hours including evenings and weekends and rotation between the various departments in the hospitals

Skills, competencies and/or knowledge

  • Demonstrate an interest in caring for people
  • Demonstrate evidence of basic computer skills
  • Demonstrate ability to present a neat and tidy appearance
  • Demonstrate knowledge of Infection Control Policy/ Hand Hygiene Policy/ Moving & Handling Policy/ Health & Safety/ Managing Complaints and Managing Challenging Behaviour
  • Demonstrate excellent communication skills including sufficient command of the English language so as to effectively carry out the duties and responsibilities of the role
  • Demonstrate the ability to work on own initiative, prioritise and manage a number of issues simultaneously
  • Demonstrate the ability to undertake the physical demands of the role
  • Demonstrate motivation and appreciate the importance of the need to provide quality service for patients/ relatives/ public
  • Demonstrate experience in dealing with people
  • Demonstrate professionalism at all times in dealing with patients, staff and the public and demonstrate evidence of ability to empathise with and treat patients, relatives and colleagues with dignity and respect
  • Demonstrate experience of working in a healthcare setting
  • Demonstrate the ability to maintain confidentiality

Terms and Conditions of Employment


The current vacancies available are immediate for 3 months initially, are whole time and pensionable

A supplementary panel may be formed to fill temporary, full time and part vacancies in GUH that arise over the next year

Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointment) Act 2004.


The Salary scale for the post is: 27,394 29,072 30,321 30,842 31,063 31,583 32,115 32,534 33,038

New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies.

Working Week

The standard working week applying to the post is 39 hours

HSE Circular 003-2009 “Matching Working Patterns to Service Needs (Extended Working Day / Week Arrangements); Framework for Implementation of Clause 30.4 of Towards 2016” applies. Under the terms of this circular, all new entrants and staff appointed to promotional posts from Dec 16th 2008 will be required to work agreed roster / on call arrangements as advised by their line manager. Contracted hours of work are liable to change between the hours of 8am-8pm over seven days to meet the requirements for extended day services in accordance with the terms of the Framework Agreement (Implementation of Clause 30.4 of Towards 2016).

Annual Leave

The annual leave associated with the post will be confirmed at job offer stage


Membership of the HSE Employee Superannuation Scheme applies to this appointment.

Existing Members who transferred to the HSE on 1st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those to which they were entitled at 31st December 2004.

Appointees to posts in the Mental Health Services which formerly attracted fast accrual of service should note that the terms of Section 65 of the Mental Treatment Act 1945 do not apply to New Entrant Public Servants as defined by Section 12 of the Public Service Superannuation (Miscellaneous Provisions) Act 2004.


The Public Service Superannuation (Age of Retirement) Act, 2018* set 70 years as the compulsory retirement age for public servants.

* Public Servants not affected by this legislation:

Public servants recruited between 1 April 2004 and 31 December 2012 (new entrants) have no compulsory retirement age.

Public servants recruited since 1 January 2013 are members of the Single Pension Scheme and have a compulsory retirement age of 70.



Every appointment of a person who is not already a permanent officer of the Health Service Executive or of a Local Authority shall be subject to a probationary period of 12 months as stipulated in the Department of Health Circular No.10/71.

Protection of Persons Reporting Child Abuse Act 1998

As this post is one of those designated under the Protection of Persons Reporting Child Abuse Act 1998, appointment to this post appoints one as a designated officer in accordance with Section 2 of the Act.  You will remain a designated officer for the duration of your appointment to your current post or for the duration of your appointment to such other post as is included in the categories specified in the Ministerial Direction. You will receive full information on your responsibilities under the Act on appointment.

Infection Control

Have a working knowledge of Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc.


Health & Safety

It is the responsibility of line managers to ensure that the management of safety, health and welfare is successfully integrated into all activities undertaken within their area of responsibility, so far as is reasonably practicable. Line managers are named and roles and responsibilities detailed in the relevant Site Specific Safety Statement (SSSS).

The closing date for applications is Friday the 27th of March 2020

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