Porter

Remuneration

The salary scale for the post is: (as at 01/03/2025) €35,195 - €37,039 - €38,147 - €38,905 - €39,562 - €40,412 - €40,931 - €41,815 - €42,723 Salary Scales are updated periodically and the most up to date versions can be found here: https://healthservice.hse.ie/staff/benefits-services/pay/pay-scales.html New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies.

Key Working Relationships The post holder will engage directly with the senior nursing management team, Director of Nursing and Assistant Directors of Nursing. The Porter will also be required to liaise with the Nursing managers in each unit in relation to portering duties.

Purpose of the Post

The provision of high-quality porter service to all patients and service users in line with hospital service needs, national standards, national and local policies, procedures and guidelines and cleaning standards. Support the provision of a high quality, safe and professional customer focused service.

Principal Duties and Responsibilities • Ensure all patients are dealt with in a dignified and professional manner. • Implement and maintain relevant standards for Healthcare, National Standards for the prevention and control of healthcare associated infections, Hygiene Standards etc and comply with associated HSE protocols • Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. • Assist with movement of patients and service users within the campus.. • Collect blood and laboratory specimens and transfer to laboratory • Attend for in-service training as required. • Work as part of a team. • Co-operate and assist with Local and National Audits. • Perform cleaning duties as set out in the cleaning schedule for portering department • Support the maintenance of clear access ways and grounds to all service delivery locations during normal and adverse weather conditions. • To perform any other duties that may be assigned appropriate to their work.

PLEASE NOTE THE FOLLOWING GENERAL CONDITIONS: • Employees must participate in mandatory training. • All accidents within the Department must be reported immediately and an incident form completed • Infection Control Policies must be adhered to. • In line with the Safety, Health and Welfare at Work Act, 2005 all staff must comply with all safety regulations and audits. • In line with the Public Health (Tobacco) (Amendment) Act 2004, smoking within the Hospital Buildings is not permitted. • To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. • All employees must complete the HseLanD on line Children First programme and report any concerns to their line manager.

Risk Management, Infection Control, Hygiene Services and Health & Safety • The management of Risk, Infection Control, Hygiene Services and Health & Safety is the responsibility of everyone and will be achieved within a progressive, honest and open environment. • The post holder must be familiar with the necessary education, training and support to enable them to meet this responsibility. • The post holder has a duty to familiarise themselves with the relevant Organisational Policies, Procedures & Standards and attend training as appropriate in the following areas: o Continuous Quality Improvement Initiatives o Document Control Information Management Systems o Risk Management Strategy and Policies o Hygiene Related Policies, Procedures and Standards o Decontamination Code of Practice o Infection Control Policies o Safety Statement, Health & Safety Policies and Fire Procedure o Data Protection and confidentiality Policies • The post holder is responsible for ensuring that they become familiar with the requirements stated within the Risk Management Strategy and that they comply with the Group’s Risk Management Incident/Near miss reporting Policies and Procedures. • The post holder is responsible for ensuring that they comply with hygiene services requirements in your area of responsibility. Hygiene Services incorporates environment and facilities, hand hygiene, catering, cleaning, the management of laundry, waste, sharps and equipment. • The post holder must foster and support a quality improvement culture through-out your area of responsibility in relation to hygiene services. • It is the post holders’ specific responsibility for Quality & Risk Management, Hygiene Services and Health & Safety will be clarified to you in the induction process and by your line manager. • The post holder must take reasonable care for his or her own actions and the effect that these may have upon the safety of others • The post holder must cooperate with management, attend Health & Safety related training and not undertake any task for which they have not been authorised and adequately trained. • The post holder is required to bring to the attention of a responsible person any perceived shortcoming in our safety arrangements or any defects in work equipment. • It is the post holder’s responsibility to be aware of and comply with the HSE Health Care Records Management/Integrated Discharge Planning (HCRM / IDP) Code of Practice.

The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office.

Eligibility Criteria Qualifications and/or experience Candidates must have at the latest date of application: 1. Professional Qualifications, Experience, etc

(a) Eligible applicants will be those who on the closing date for the competition: (i) Possess a 2nd level education to Junior Certificate Level at a minimum. Or (ii) Have attained such standard of education as would enable him/her to discharge the duties of the post satisfactorily. And (iii) Have proven experience in a similar role

Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.

Character Each candidate for and any person holding the office must be of good character.

Post Specific Requirements Demonstrate depth and breadth of experience as relevant to the role.

Other requirements specific to the post Flexibility regarding working hours as role will include working unsocial and flexible hours including evenings and weekends.

Skills, competencies and/or knowledge The successful candidate must demonstrate: Professional Knowledge & Experience • Demonstrate knowledge of Infection Control Policy / Hand Hygiene Policy/Moving & Handling Policy/Health & Safety/Managing Complaints • Demonstrate excellent communication skills including sufficient command of the English language so as to effectively carry out the duties and responsibilities of the role • Demonstrate the ability to work on own initiative, prioritise and manage a number of issues simultaneously • Demonstrate the ability to undertake the physical demands of the role • Demonstrate motivation and appreciate the importance of the need to provide quality service for patients/relatives/public • Demonstrate experience in dealing with people • Demonstrate professionalism at all times in dealing with patients, staff and the public and demonstrate evidence of ability to empathise with and treat patients, relatives and colleagues with dignity and respect

Planning and Managing Resources • Demonstrate the ability to manage deadlines and effectively handle multiple tasks and experience in working effectively under pressure. • Demonstrate sound practical judgement and decisiveness • Demonstrate evidence of ability to plan work effectively and efficiently • Demonstrate flexible approach to working hours, rostering

Building & Maintaining Relationships including Leadership and Team Skills • Demonstrate teamwork skills including the ability to work with multi-disciplinary team members. • Demonstrate the ability to work on own initiative or as part of a team. • Demonstrate commitment to maintaining high work standards and delivering a quality service. • Demonstrate ability to carry out instructions and appreciate the importance of providing quality care to patients.

Commitment to Providing Quality Care/Customer Focus • Demonstrate a focus on quality. • Demonstrate evidence of ability to engage with patients, relatives and colleagues with dignity and respect. • Demonstrate motivation to fulfil the role and contribute to improving the service. • Demonstrate the ability to maintain confidentiality.

Communication & Interpersonal Skills • Demonstrate effective communication skills including the ability to present information in a clear and concise manner. • Demonstrate a good level of proficiency in I.T skills including word, excel, email.

Campaign Specific Selection Process

Ranking/Shortlisting / Interview A ranking and or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not progressing to the next stage of the selection process. Those successful at the ranking stage of this process, where applied, will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation.

Diversity, Equality and Inclusion The HSE is an equal opportunities employer. Employees of the HSE bring a range of skills, talents, diverse thinking and experience to the organisation. The HSE believes passionately that employing a diverse workforce is central to its success – we aim to develop the workforce of the HSE so that it reflects the diversity of HSE service users and to strengthen it through accommodating and valuing different perspectives. Ultimately this will result in improved service user and employee experience. Tenure

The current vacancy available is permanent and whole time. The post is pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013.

Working Week

The standard weekly working hours of attendance for your grade are 39 hours per week. Your normal weekly working hours are 39 hours. Contracted hours that are less than the standard weekly working hours for your grade will be paid pro rata to the full time equivalent.

Annual Leave

The annual leave associated with the post will be confirmed at Contracting stage. Superannuation This is a pensionable position with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Members of pre-existing pension schemes who transferred to the HSE on the 01st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004