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Primary Care Administrator

VhiDublinFull-timePermanent

Benefits:

  • VHI Health Insurance
  • Pension
  • Annual Bonus
  • Income Protection

Role Purpose

  • Day-to-day running of the administration function with respect to screenings and other Enhanced Primary Care activity
  • Manage all communications in a respectful and courteous manner e.g face-to-face, phones, email, etc.
  • Ensuring all patient information is entered accurately and computerized patient files are updated and secured accordingly
  • Updating End User Computing spreadsheets to facilitate appropriate tracking and monitoring of the service. 
  • Communication with sales account managers and corporate customers to manage Corporate Screenings and other Enhanced Primary Care activity. 
  • Adhere to clinical governance processes and ensure SOP (Standard Operating Procedures) compliance. 
  • Provide support to the Clinic Manager and carry out any other duties as outlined on an Ad-hoc basis

Education & Experience

  • At least 1 year experience and demonstrated capability in an administrative or customer facing role
  • Previous experience in a healthcare setting would be an advantage but is not essential

Skills and Abilities

  • Patient and customer focused and demonstrating related skills
  • Excellent communication skills
  • Excellent interpersonal skills
  • Good IT Skills – MicroSoft Office
  • Demonstrate alignment with VHI Values

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