Project Administrator

Project Administrator- Belfast
Fixed Term until March 2027
Office based (Monday – Friday)
25 - 35 hours per week
£14.05 per hour 

Purpose of Job
To work as part of a team of administrators to process and deliver fuel support to households that have been identified to be in urgent need.


What you’ll be doing:
Assist Referrers / Referring Organisations with submitting applications on behalf of households
Assess applications against a clear set of eligibility criteria.
Process agreed high volumes of applications each day
Process and issue fuel support within agreed timelines.
Communicate with referrers and applicants to resolve queries relating to applications received
Share knowledge and experience with your colleagues.

Essential Criteria
A minimum of 4 GCSE’s or equivalent, including English Language and Maths
Minimum of 2 years paid / unpaid in a processing / administrative role
Experienced of customer interaction via telephone
Good administrative presentation skills displaying accuracy and attention to detail
Proven experience of communicating both orally and in writing
Proven ability in the use of Microsoft package

Desirable Criteria
Experience of processing high volumes of applications within a time limited period


Closing date for receipt of completed applications is:
12noon Tuesday 22nd September 2026

Please note we reserve the right to close this role early.