Property Services Coordinator

Are you passionate about making a real difference in people's lives?

We're looking for a compassionate and dedicated Property Services Coordinator to join our growing Property Services team.

About the Role:

The Property Services Coordinator will play a key operational role within Acquired Brain Injury Ireland’s Property Services team. Reporting directly to the Director of Property Services, you will support the delivery of a coordinated, data-led and compliance-focused property function across the organsiation. You will be required to provide day-to-day operational coordination across property repairs, works orders, contractor follow-up, planned and cyclical maintenance, compliance servicing and property records. Use of ‘Affinity’ will play a central part in your role along with maintaining a high-quality data.

The role will be based in our National Office in Dun Laoghaire, Co. Dublin on a hybrid basis.

The contract available is: Permanent, full time, 35 hours

The salary range will be €49772-€59642 -DOE

What You’ll Be Doing:

• Coordinating repairs and maintenance requests from services across the organsiation
• Managing contractors – scheduling appointments, ensuring access, tracking progress, and following up on delays
• Maintaining accurate property data in Affinity and other systems, ensuring records are complete, current and audit-ready
• Supporting compliance activities including fire safety, electrical checks, water hygiene, gas safety and planned preventative maintenance
• Monitoring servicing schedules and recurring inspections, ensuring timely action and escalation of risks
• Coordinating planned and cyclical works and maintaining clear documentation of inspections, findings and follow-up actions
• Providing reporting and data for internal and external stakeholders, ensuring high standards of data quality and compliance
• Managing stakeholder communication with colleagues, contractors, local authorities and external agencies
• Maintaining fleet and asset records including service schedules, inspections and compliance documentation
• Contributing to continuous improvement across property processes, systems and contractor performance

Please open the attached job description for a full list of duties and responsibilities

Who We're Looking For:

We are looking for a confident coordinator with strong organisational skills, excellent communication, and a sharp eye for detail. You will bring property, housing or facilities experience, work comfortably with systems and data, and stay focused on compliance and safety. You will be someone who can prioritise effectively, build positive relationships with contractors and colleagues, solve problems quickly, and contribute to a more proactive, consistent and data-led property function.

Must Haves:

• Proficiency in Microsoft Office
• Proficiency in Microsoft Office, particularly Outlook, Word and Excel
• Ability to use, or quickly learn, property management, housing management, facilities management or CRM systems
• Experience in an administrative, coordination or operational support role in a property, housing, facilities, maintenance, compliance, construction, health/social care, public sector or similar environment
• Experience of logging, tracking and following up work requests, repairs, service requests, tasks or compliance actions
• Experience of dealing with contractors, suppliers, internal teams or external stakeholders
• Experience of managing multiple priorities, recurring deadlines and follow-up actions in a busy working environment
• Experience of maintaining accurate records, documentation and audit trails
• Experience of working with data, spreadsheets, trackers or system-generated reports
• Demonstrate an ability to coordinate repairs, work orders, contractor visits, compliance actions and follow-up tasks

Great to Have:

• A qualification in a relevant discipline
• Membership of CIH, SCSI, CIOB or another relevant body
• Familiarity with Approved Housing Body, charity, disability service or public sector compliance requirements
• Experience working in an Approved Housing Body, disability service, charity, care organisation, local authority or similar setting
• Experience using Affinity or another system
• Experience supporting a dispersed property portfolio across multiple sites
• Experience supporting a dispersed property portfolio across multiple sites
• Experience supporting contractor procurement, quotation processes, invoice checking or contractor performance monitoring
• Experience producing reports for managers, committees, boards or governance meetings
• Experience supporting planned, cyclical or preventative maintenance programmes
• Experience working in an environment where properties are linked to vulnerable peoples, supported living, health, social care or community-based services
• Experience supporting asset management, stock condition, lifecycle planning or investment planning activity

Why Join Us?

• Making a Real Impact - Be part of a mission-driven team passionately advocating for supporting people impacted by brain injury to rebuild their lives with dignity
• Grow with Us - Access tailored induction and specialist training, plus meaningful career development opportunities to help you reach your potential
• Feel Valued - Enjoy long service awards, premium pay (where applicable), paid maternity leave, and a supportive culture that celebrates your contribution
• Work-Life Balance Matters - Flexible working options and wellbeing initiatives empower you to live fully- at work and beyond
• Financial Security & Perks - Competitive salary, defined contribution pension scheme (for eligible employees), free life cover, and access to the Health Care Staff Credit Union
• Support When You Need It - Benefit from the Employee Assistance Programme, revenue-approved mileage rates, and the Bike to Work Scheme

If you’re ready to step into a role that balances professional impact with personal purpose, we’d love to hear from you.

You're welcome to get in touch with informal queries by emailing the Hiring Manager.

recruitment <recruitment@abiireland.ie>

Please apply by 27th October 2026 at 5pm

#IJA