Quality Administrator

Quality Administrator

Grade IV (Clerical)

Quality and Safety Department

Permanent Position

4 or 5 Working Days per week (28/35 hours per week)

The successful candidate will be based on site in the Blackpool and Montenotte areas (Cork City).

Salary: The 12-point salary scale for the post as of 01/08/2025 (based on 1 WTE):

€35,609, €37,741, €38,597, €40,760, €42,740, €44,473, €46,151, €48,414, €50,059, €51,718, €53,296, €54,914LSIs

New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies.

Horizons is seeking a highly motivated and enthusiastic Grade IV (Clerical) Officer.

The successful applicant will work as a member of the Quality and Safety Team. The post holder will have a role in the co-ordination and management of administration, including NIMS, regulatory administration, Horizon’s policies, audits and standards systems in place to maintain compliance with existing and new national and international standards as required inclusive of improvement action management.

Details of the service:

Work of the Quality and Safety Department is to develop, deliver, implement and evaluate a comprehensive quality and safety programme with associated structures, policies and processes which are the vehicle for improving quality and safety for the people we support and employees in Horizons.

This includes driving core programmes of work in quality, safety and risk management, including:

• Quality improvement.
• Audits.
• Health and safety.
• Service user and community involvement.
• Risk management.
• Complaints.
• Incidents and serious incidents.
• Safety for the people we support and service improvement.
• Implementation of recommendations from local and national investigations, reports and audits.

Applicants must possess the following:

Professional Qualifications, Experience, etc

(a) Eligible applicants will be those who on the closing date for the competition:

(i) Have satisfactory experience as a Clerical Officer in the HSE, TUSLA, other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004 at a level not lower than that of Grade III (or equivalent).

Or

(ii) Have obtained a pass (Grade D) in at least five subjects from the approved list of subjects in the Department of Education Leaving Certificate Examination, including Mathematics and English or Irisp Candidates should have obtained at least Grade C on higher level papers in three subjects in that examination.

Or

(iii) Have completed a relevant examination at a comparable standard in any equivalent examination in another jurisdiction.

Or

(iv) Hold a comparable and relevant third level qualification of at least level 6 on the National Qualifications Framework maintained by Qualifications and Quality Ireland, (QQI). Note1: Candidates must achieve a pass in Ordinary or Higher-level papers.

A pass in a foundation level paper is not acceptable. Candidates must have achieved these grades on the Leaving Certificate Established programme or the Leaving Certificate Vocational programme. The Leaving Certification Applied Programme does not fulfil the eligibility criteria. and (b) Candidates must possess the requisite knowledge and ability, including a high standard of suitability, for the proper discharge of the office.

And

• Candidates must possess the requisite knowledge and ability, including a high standard of suitability, for the proper discharge of the office.
• Candidates must demonstrate experience or interest in the area of quality, person we support safety and/or internal audit processes.
• On application candidates must have an up to date valid work permission and be eligible to work in Ireland.
• Candidates must have a minimum of 3 years post education experience of working in an administrative role and a high degree of proficiency in the use of IT Systems.
• Candidates must have a good working knowledge of Microsoft Office including Word, Outlook, Excel and Ms Teams.
• Candidates must possess data management and analysis skills, specifically using Ms Excel.
• Candidates must have good communication and interpersonal skills and an ability to deal with the public and work as part of a team.
• Candidates must have excellent organizational and co-ordination skills.
• Candidates must have the ability to maintain a high level of confidentiality.
• Candidates must have a commitment to teamwork.
• Candidates must have the ability to be flexible and work on your own initiative.
• Candidates should be able to travel between services within Cork City.

What we offer:

• Salary in line with the HSE consolidated pay scales.
• Opportunities for professional development and career growth.
• A flexible and supportive work environment.
• Membership of the Single Public Service Pension Scheme.
• Onsite parking.

Completed application forms must be returned no later than Friday 6th February 2026.

Informal enquires can be made to Debbie O’Donovan at odonovand@horizonscork.ie.

A panel may be formed for a 12-month period to fill future permanent or temporary full time or part time Grade IV (Clerical) roles in the Quality and Safety Department that may arise.

Applicants may be short listed on the basis of their application.

The Department of Health & Children Consolidated Scales apply.

Visit our website at www.horizonscork.ie