Quality Assurance Officer

Quality Assurance Officer

DescriptionLocation: Craigavon
Hours / Shifts / Pattern: 37.5 hrs per week
Business Unit: Almac Diagnostic Services
Open To: Internal & External Applicants
Ref No.:HRJOB11946

Who we are Almac Group is a global leader in advancing human health. We provide a range of expert services across the drug development lifecycle to pharmaceutical and biotech companies, supporting them in finding treatments for patients.

The Opportunity

Almac Diagnostic Services supports clinical service, medical device and research activities within a highly regulated environment. Our Quality team plays an important role in ensuring that our work meets applicable quality standards, regulatory requirements and internal procedures. We are delighted to offer an opportunity for a Quality Assurance Officer to join our team in Craigavon. In this role, you will review documentation produced in support of our clinical, medical device and research activities, helping to make sure it is accurate, complete and compliant with relevant quality standards and Almac procedures. On a day-to-day basis, you will work closely with colleagues across the business to review quality records, support internal audits and identify opportunities to improve our systems and ways of working. You will also help develop and update policies and procedures, support preparations for customer and regulatory audits, and provide training on quality systems and procedures.

Key responsibilities include:

• Review clinical service and medical device documentation before approval.
• Conduct internal quality audits and recommend improvements.
• Support corrective actions, change controls and continuous improvement activities.
• Ensure quality records are completed, reviewed and approved appropriately.
• Help develop policies, procedures and supporting quality documentation.
• Prepare quality assurance reports when required.
• Support preparations for customer and regulatory audits.
• Deliver training on quality procedures and systems, including new employee induction training.

Joining Almac means becoming part of a fast-paced, growing organisation within a highly regulated industry. We offer a supportive and collaborative working environment, with excellent opportunities for learning, development and long-term career progression across the Almac Group. Our approach is simple – we support, develop and reward our people, build fulfilling careers and together we advance human health. More information can be found here: Life at Almac - Almac

What you need to be successful

To be successful in this role, you will bring a careful and analytical approach to your work, alongside the confidence to communicate quality requirements clearly and support colleagues across the business.

Essential criteria:

• A degree, or equivalent qualification, in Engineering, Biology, Physical Sciences, Mathematics or another relevant subject. Relevant experience undertaking similar duties may be considered in place of the academic requirement.
• Previous experience of quality assurance activities, including quality management systems, document control and training.
• Proficiency in Microsoft Word and Excel, or equivalent software.
• Good analytical and troubleshooting skills.
• Strong written and verbal communication skills.
• The ability to deliver effective training.
• A consistent ability to work accurately and maintain close attention to detail.

Desirable criteria:

• A biological or related life science degree, or equivalent qualification.
• Significant quality management experience, ideally within a medical device development environment involving hardware, software and biological systems.
• Working knowledge of relevant medical laboratory, medical device and clinical quality standards.
• Experience supporting customer or regulatory audits.
• Strong problem-solving and root cause analysis skills.
• Experience writing and carrying out quality protocols and reports.
• Experience producing operating procedures and managing controlled documentation.
• Experience working independently and as part of a multidisciplinary team.

Applicants must have eligibility to work in the UK with no restrictions OR possess a valid work permit that will allow them to take up full-time employment in the UK.

Further information

For further information on the essential and desirable criteria, please review the job description attached to the online job posting. A fantastic salary and benefits package is available, including annual bonus, generous holiday allowance, healthcare reimbursement scheme, and a rewarding role where your work contributes to the advancement of human health.

Please note: This role will require coverage beyond normal working hours as and when required. Applicants must be able to fulfil this requirement.

How to apply

Apply online and tailor your CV to outline how you meet the role criteria. Please upload your CV in PDF format where possible.

Closing Date We will no longer be accepting applications after 5pm on Sunday 18th October 2026.

RECRUITMENT AGENCIES PLEASE NOTE: Almac will only accept applications from agencies/business partners that have been invited to work on this role by our Talent Acquisition team. Speculative candidate CVs received or submitted directly to Hiring Managers will be considered unsolicited and no fee will be payable. Thank you for your cooperation.