DescriptionTLI Group are accepting applications for a Quality Assurance Officer within our Overhead Lines Northern Ireland business.The successful candidate will play a key role in upholding quality standards across operational delivery, ensuring work is completed in line with company, customer and industry requirements.Working closely with project teams, the Operations Lead and the Quality Manager, the Quality Assurance Officer will develop and monitor quality regimes, maintain accurate documentation, identify areas for improvement, and support corrective actions where required. The role will have a strong focus on quality assurance, continuous improvement, quality systems and compliance management, while also supporting audit activities and field verification where required.Package:Competitive rates of pay.23 Days annual leave.Sick pay after completion of probation.Take part in our “Career Pathway Programme”, where there is an emphasis on training & career development.Opportunity to progress your career within a growing company.Voluntary Pension available on completion of probation.Employee membership for our LAYA EAP Programme – 24/7 Mental Wellbeing Support & Employee Assistance Programme.Health Insurance Discount.Life Assurance PaymentStandard industry training provided.Key ResponsibilitiesKey Responsibilities:• Develop and implement project quality plans, procedures, flow charts and standards across Northern Irish projects.• Conduct regular audits and compliance reviews and periodic field verification activities to ensure adherence to quality standards.• Monitor compliance to identify areas for improvement and highlight defect or operational trends.• Collaborate with cross-functional teams to address quality issues and support corrective actions and preventative actions.• Prepare and present quality reports, performance metrics, and quality documentation.• Assist with the development of systemised checks and dashboards, including ArcGIS-based quality controls.• Support the development, implementation and continual improvement of the Quality Management System (QMS).• Train staff on quality assurance processes, quality standards, quality planning and best practice.• Ensure compliance with industry regulations, customer requirements, company policies and internal procedures.• Investigate and resolve customer complaints, including corrective and preventative actions.• Manage quality documentation and accurate record-keeping across projects.• Assist in developing quality improvement initiatives and keep up to date with regulatory changes.• Analyse quality trends, audit findings and non-conformances to identify opportunities for continuous improvement.• Audit subcontractor and supplier QA procedures prior to contract award.Qualifications & SkillsQualificationsBachelor's degree in a relevant field or equivalent work experience.Certification in Quality Assurance or Quality Management, such as Six Sigma or ISO, is desirable.KnowledgeStrong understanding of quality management principles, methodologies and tools.Experience with quality management systems (QMS).Knowledge of industry-specific quality standards, regulatory requirements and customer policies.Understanding of quality assurance methodologies, Inspection and Test Plans (ITPs), QA audits, QC audits, safety files, O&M manuals and project handover documentation. ExperienceProven experience in a quality management, quality assurance or related role.Experience working in Power Transmission and Distribution and Overhead Lines is desirable.Experience conducting audits, inspections and compliance checks.Experience preparing reports, performance metrics and quality documentation.Experience working with cross-functional teams to resolve quality issues and support continuous improvementExperience auditing subcontractor or supplier QA/QC procedures is desirable. SkillsStrong analytical and problem-solving skills.Excellent written and verbal communication skills.Strong attention to detail and organisational skills.Ability to multitask and manage multiple projects simultaneously.Ability to perform audits and inspections effectively.Leadership skills and the ability to influence and support cross-functional teams.Proactive approach to problem-solving and continuous improvementCollaborative working style with strong interpersonal skills.Apply Now
