Quality Compliance Team Leader

Quality Compliance Team Leader

Location: Derry-Londonderry

Hours: 37.5 hours per week

Salary: Competitive

Business Unit: Clinical Services

Open To: Internal & External Applicants

Ref No.: HRJOB11052

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The Role

The Quality Compliance Team Leader plays a pivotal role in overseeing a team responsible for supporting QP (Qualified Person) Certification activities, ensuring timely delivery aligned with both customer expectations and regulatory standards. This leadership position involves managing workloads, monitoring performance against KPIs, and maintaining audit-ready documentation.

The Team Leader is expected to foster a positive team environment, provide constructive feedback, and ensure continuous development through training and mentorship. They also act as the first point of escalation for issues, proactively resolving challenges and maintaining high standards of quality and compliance.

In addition to technical oversight, the role demands strong customer service capabilities. The Team Leader must build and maintain professional relationships with clients, promptly address queries and complaints, and support the Quality Compliance Manager in meeting customer commitments.

They are also responsible for promoting QP-related educational initiatives such as workshops and webinars, ensuring clients are well-informed about processes and timelines. By maintaining open communication with internal departments and providing regular updates to leadership, the Team Leader ensures seamless service delivery and contributes to the department’s continuous improvement and strategic growth.

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Key Requirements

• Have eligibility to work in the UK OR possess a valid work permit that will allow you to take up full time, employment in the UK
• Bachelors Degree (or equivalent) OR significant Team Leader experience
• Experience in a Quality, Regulatory or Manufacturing role

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Desirable Requirements

• Experience of team management or supervision or significant mentoring and coaching experience
• Experience in a customer facing role

Further Information

This role is based at our brand-new stunning Grade A offices in Ebrington Plaza, in the Northwest. Located in the heart of Ebrington Square, the building offers a vibrant, modern working environment with floor-to-ceiling windows offering panoramic river views, top-tier facilities including spacious meeting rooms, a fully equipped modern kitchen, and secure underground parking. The area is well-served by nearby amenities such as cafés, restaurants, and green spaces, with excellent transport links just a short walk away. It’s a fantastic place to collaborate, innovate, and grow your career.

This position offers a fully flexible working pattern between 06:00 and 22:00, with a minimum commitment of five hours per day. Hybrid working will also be available following successful completion of probation.

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Apply Now

Apply online and tailor your CV to outline how you meet the role criteria. Please upload your CV in PDF format where possible.

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Closing Date

We will no longer be accepting applications after 5pm on 31 October 2025

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RECRUITMENT AGENCIES PLEASE NOTE: Almac will only accept applications from agencies/business partners that have been invited to work on this role by our Talent Acquisition team. Speculative candidate CV’s received or submitted directly to Hiring Managers will be considered unsolicited and no fee will be payable. Thank you for your cooperation.