Quality Document Controller
Company Description
SGS is the world's leading Inspection, Verification, Testing and Certification company. We are recognised as the global benchmark for quality and integrity. With more than 97,000 employees, we operate a network of more than 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world
SGS GAS (Gas Analysis Services) have an exciting permanent opportunity for a Quality Document Controller to join their dynamic team.
We are seeking a detail-oriented professional to maintain and enhance our quality documentation systems. The ideal candidate will combine meticulous attention to detail with a proactive approach to process improvement that supports our organisations growth.
This role is essential in upholding our documentation standards, ensuring compliance, and supporting our organisation's commitment to excellence through proper record-keeping and quality assurance standards.
Job DescriptionWe value your overall approach to quality management, particularly your ability to:
- Navigate and improve quality management systems
- Develop knowledge of gas testing, instrumentation and laboratory procedures and requirements
- Ensure documentation accuracy and ISO 17025 regulatory compliance
- Review project data against specifications (test reports & certificates)
- Support internal audit processes
- Contribute to a positive, high-performance team environment
- Adapt to evolving quality standards and organisational needs
Core Values We Seek
Professional Integrity
- Uphold the highest standards of confidentiality and data security
- Demonstrate consistent ethical conduct in all documentation practices
- Set the standard for documentation excellence across departments
Continuous Improvement Mindset
- Apply analytical thinking to enhance documentation systems
- Stay current with industry standards in quality management
- Actively seek opportunities to expand knowledge in gas testing, instrumentation, and laboratory documentation requirements
Team Collaboration
- Build positive, supportive relationships across all levels of the organisation
- Communicate with clarity, empathy, and respect
- Contribute to a culture of mutual support and collective achievement
Core Competencies
Adaptive Problem-Solver
- Identify and address documentation gaps efficiently
- Develop streamlined solutions for complex compliance challenges
- Maintain objectivity when navigating competing priorities
Documentation Excellence
- Treat every document as a reflection of our organisational excellence
- Develop systematic approaches to ensure accuracy and completeness
- Balance thoroughness with efficiency in document management
Effective Communication
- Deliver clear guidance on documentation requirements
- Provide constructive feedback and seek clarification when needed
- Share knowledge to support team learning
What Success Looks Like
You will be successful if you:
- Consistent achievement of documentation deadlines while maintaining quality standards
- Foster a culture of continuous improvement
- Build trust through reliable, professional conduct
- Demonstrate a genuine commitment to our organisational values
Qualifications
- Quality management experience or equivalent educational background
- Demonstrated ability to work effectively in structured, quality-focused environments
- A passion for quality and continuous improvement
We Value
- Diverse perspectives in quality management
- Commitment to personal and professional growth
- Ability to contribute to a culture of excellence
We are an equal opportunity employer
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