Quality Engineer

The Company:
Ryobi Aluminium Casting (UK) Ltd is an innovative, world class supplier of high quality, technically complex automotive components. Based in Carrickfergus, Ryobi Aluminium Casting (UK) Ltd is a proud member of the Ryobi Group. With the help of our Japanese parent company we can bring the latest technological advances to our European Customers.

Ryobi’s vision is to maintain a sustainable business by achieving the best results for our customers, maximising the potential of every employee through mutual respect, trust and teamwork. Our mission is to be the Number 1 Die Casting Company in Europe, to build upon our current customer base and increase market share, and to satisfy customer and shareholder requirements.

The role:
Ensure that all products and processes achieve the desired quality, safety, efficiency and reliability levels
External and internal defect review, analysis, reporting and improvement
Lead reject reduction both internal / external to achieve business targets by coordinating improvement actions and target completion dates with cross functional teams
Lead and develop improvement plans to reduce non-conforming (NCMR) product within production to achieve business targets
Perform routine internal quality audits to ensure process adherence to control plans and lead close out of all non-conformances
Control and manage 3rd party reworks at customers, with goal of leading and eliminating the defect at source (RAC UK) within shortest possible timeframe and agreeing lowest cost per part for the rework
Maintain customer relationship via ongoing liaison, support and complaint resolution
Facilitate timely response to open customer issues, ensure internal and external documentation is produced and maintained in response
Please see attached job description for more duties


Essential Criteria:
Third level qualification in an engineering/ technical discipline (Candidates with a lesser qualification, significant relevant experience and a demonstrated commitment to personal development will also be considered)
IT literate, and proficient in the use of MS Excel
Experience in the application of problem solving techniques
Experience within a manufacturing and/or customer-facing environment
Excellent analytical and problem solving skills
Excellent communication skills, both oral and written
Excellent presentation and negotiation skills
Ability to manage multiple tasks simultaneously whilst maintaining a high level of accuracy
Ability to work effectively on own initiative and effectively contribute within a team environment
Ability to see activities through to completion
Desirable Criteria:
Second European language
Shortlisting and Interviews:
Shortlisting - 11th August 2025
Interviews - Week Commencing 18th August 2025

Company Benefits:
Competitive salary
Competitive shift premium for all shift roles 
Generous employer pension contributions, starting at 7% Employer and rising to 14% Employer
A health cash plan
Discount scheme
Life assurance
Service-related holidays & Holiday Purchase Scheme
Employee assistance programme
Free car parking
Learning and Development opportunities and support
Ride to work scheme
Service awards
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If you have previously applied for this role in the last 6 months, we will not be considering your application at this time.