Quality Improvement Manager

Quality Improvement Manager (Job Ref: 26N/QIML)

Randox are a world leader in diagnostics for clinical healthcare, toxicology, and food security. Our expertise and product portfolio have assisted laboratories across the world in improving health and saving lives. We are proud to have been named the Number 1 company in Northern Ireland for the second consecutive year in the Belfast Telegraph Top 100 Companies List for 2024. Our staff are at the heart of everything we do and achieve.

We have an exciting new career opportunity for a Quality Improvement Manager to join our QA / Regulatory Affairs team at the Randox Science Park in Antrim Town. This is a key role within our Quality Team and the successful candidate will be responsible for the management of the Randox Quality System to current quality standards and to actively seek improvement areas.


Location: Office based at 30 Randalstown Road, Antrim, BT41 4LF. Travel to other Randox sites will be required.

Contract Offered: Full-time, Permanent

Working Hours / Shifts: 4 x 10 hour days per week. Mostly Monday to Thursday.


What does this role involve?

With a strong understanding in Quality Management the Quality Improvement Manager will have the following responsibilities:

• Develop and implement Policies to ensure compliance with National and International Quality Regulations and Harmonised Standards. This will include Person Responsible Regulatory Compliance (PRRC) and Legal Manufacturer activities with competent body.
• Monitor and inform/communicate/apply standards created/maintained by external bodies and integrate within the internal quality management system.
• To develop a team to proactively seek risk areas & implement process improvements accordingly
• Fulfil role as Management Representative for all current Quality standards
• Maintenance of the Randox Quality Manuals.
• Contribute to executive policy and strategy.
• The organising of the Quality Management Review meetings.
• Monitor quality performance according to agreed standards and take necessary action to communicate/advise/assist according to performance levels.
• The promotion of Quality awareness throughout the company.
• The performance of internal and supplier quality system audits.
• Work with the Accreditation Body, Registration Body and customer audits and coordinating follow-up on corrective action requests.
• Develop and maintain a good communication strategy for the improvement and awareness of quality issues across all departments.
• Ensure the control of the Master Documentation System and quality records is maintained.
• The review of Product Specifications and Standard Operating Procedures.

Who can apply?

Essential criteria:

• Educated to degree level or possess relevant experience in a similar role
• At least 3 years experience in Quality Systems
• Excellent leadership skills
• Strong systems experience
• Highly self-motivated

Desirable:

• Experience in the diagnostics sector
• Managerial experience
• Audit qualifications / audit experience
• Good knowledge of relevant directives and standards