Quality Manager, University Hospital

The Grade VII Quality Manager, in conjunction with the Quality & Patient Safety Manager and other members of the CUH Quality and Patient Safety Department, will:

• Have a dual focus on quality assurance and quality improvement to develop and support the hospital’s quality programme and provide evidence that services are caring, well-led, effective & safe.
• Play a key role in providing support and a clear framework for improving quality for the delivery of patient care within the accountability structures of the hospital ensuring quality and safety play both a pivotal and complementary role in service delivery
• Support the Quality and Safety Leads in the hospital directorates to monitor and guide the delivery of quality services through the utilisation of standards, trending of data, thematic analysis and sharing of learning from incidents, reviews, audits, complaints, claims and/or learning from excellence and other examples of good practice
• Identify priorities for targeted projects to improve quality, safety and patient experience
• Lead in the monitoring, implementation and compliance with the National Standards for Safer Better Health Care and other relevant national standards and guidelines across the hospital.