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Quality, Risk & Safety Coordinator

The HSELetterkenny, County Donegal€49,041 - €59,914 per yearPermanentFull-time

Purpose of the Post


·        The purpose of the role is to facilitate compliance with the corporate Safety Statement and associated processes, policies and legislation within the Health Service Executive.

·        To provide specialist advice, guidance and instruction regarding risk management and Health and Safety risk matters to the LUH Management Team, Heads of Service, frontline managers and staff, to assist LUH management and duty holders in ensuring that the high standards of safety management as dictated by HSE Corporate and legislation are met and promote continuous improvement based on systematic organisational learning.

·        To advise and support management and duty holders in setting up, maintaining and improving systems that underpin an effective integrated risk management governance system within LUH

·        To liaise with internal stakeholders and Corporate Committees such as the Risk Committee and external stakeholders such as the State Claims Agency and the Health and Safety Authority.

·        The post holder will be responsible for ensuring that national policy issued by the Workplace Health and Wellbeing Unit is implemented. This will include statutory and regulatory requirements of the Workplace Health and Wellbeing Unit for the Health and Safety of healthcare workers.

·        The post holder will collaborate and advise managers on best practice in Risk Management, Health & Safety and COVID response and related areas.

Principal Duties and Responsibilities


  • The person holding this post is required to support the principle that the care of the patient comes first at all times and will approach their work with the flexibility and enthusiasm necessary to make this principle a reality for every patient to the greatest possible degree
  • Maintain throughout the Group’s awareness of the primacy of the patient in relation to all hospital activities.
  • Performance management systems are part of role and you will be required to participate in the Group’s performance management programme



Operational Management

·        Promote a positive safety culture in LUH and assist management and duty holders in securing the effective implementation of all HSE policies.

·      Co-ordinate the development of plans for areas of responsibility that contribute to achieving objectives set out in the Service Plan.

·      To lead out and ensure adherence to pandemic protocol is achieved by ensuring Line Managers and Employees are following regulations / precautions issued by the HSE and National Authorities.

·      Support management and duty holders in ensuring a proactive and systematic approach to managing health and safety.

·      Issue recommendations on control measures to reduce adverse effects on the health, safety and wellbeing of staff, service users, visitors, and members of the public.

·      Assist management and duty holders in ensuring risk management in LUH meets with the overall objectives of HSE Corporate and legislation.

·      Manage National Key Performance Indicators for example:

o  Collect (from local responsible persons/managers/line managers at all levels), collate and report key performance indicator data as required.

o  Ensure the efficient administration of risk management data collection.

o  Develop expertise in information databases.

o  Analyse and trend internal & external data including reviews / incidents / risk / quality indicators / quality improvement action plans / national quality improvements & audits in preparation for periodic KPI and other corporate reports as applicable.




·        Promote local awareness regarding the need for training and supports available both locally and nationally.

·        In collaboration with Human Resources will identify short comings in mandatory training.

·        Will co-ordinate and assist in conjunction with Human Resources in the delivery of relevant risk management training.

·      Co-ordinate training at local level including booking training sessions and providing local assistance to responsible persons in the training booking process.

·      Undertake a Training Needs Assessment (TNA) and provide operational assistance on the TNA process to responsible persons.

·      Ensure training records are maintained within each local area.

·      Deliver training programmes as required.

·      Lead on local audit data from responsible persons and report on performance as required.

·      In relation to standards, policies, procedures and legislation:

·        Maintain and develop competency in national standards from regulatory and legal bodies e.g. The Health & Safety Authority and HIQA.

·        Provide support to the LUH Management Team in the development of operational risk management protocols.


Corporate Governance

·       Maintain Corporate Governance procedures, to ensure that the LUH Management Team are accurately appraised on risk management in the Hospitals.

·       Provide guidance to all LUH managers and staff and contribute to the development of corporate policy and decision making activity.

·       Respond to changes in legislation and national policy in relation to risk management and develop Hospital Policies, Procedures and Guidelines (PPPG) as appropriate to ensure compliance and implementation.

·       Establish systems to allow for appropriate organisational responses to national recommendations from relevant regulatory bodies.

·       Work with HSE Estates to ensure an effective and co-ordinated approach to risk management at LUH.

·       In consultation with the NHSF where appropriate act as lead liaison with the Health and Safety Authority (HSA) on health and safety management matters relating to the Hospitals.

·       In consultation with the NHSF where appropriate act as liaison with the State Claims Agency on health and safety management strategies aimed at reducing the incidence of harm and providing support to claims management structures to reduce cost to the HSE.

·       Act as liaison with insurers in relation to health and safety issues

Service Development

·      Develop, maintain and monitor implementation of a three year risk management action plan.

·      Develop fit for purpose, policies, procedures and guidelines as appropriate for Hospital activities and also with respect to new activities or processes where identified or requested by service areas.

·      In developing such PPPGs ensure that these align with HSE corporate Risk Management Policies and the Corporate Safety Statement.

·      Advise Hospital leadership team on planning for risk management, including the setting of realistic short and long term objectives, priorities and establishing adequate systems and performance standards.

·      Ensure that systems are in place to evaluate and review performance against agreed targets and performance indicators.

·      Develop and maintain effective systems for learning and improvement with regard to health and safety within Hospitals.

·      Ensure effective processes for document management.

·      Liaise with key internal and external stakeholders to identify strategies and prioritise actions for managing risk.

·      Support and assist direct line managers within LUH who are responsible for motivation and management of teams in risk management matters.

·      Contribute to service planning and the estimates process and support the implementation of service plan objectives.


·      Ensure that senior managers are informed of changes to legislation and actions required to ensure compliance.

·      Promote Hospital and HSE risk management education programmes and work with key stakeholders to develop safe working conditions within the Hospitals.

·      Foster a positive and supportive environment where staff learn from incidents and are willing to report adverse events.

·      Work in partnership with other internal work groups/ colleagues, leading and directing areas of work as appropriate.

·      Promote the webpages and promotional campaigns to all staff and key stakeholders (e.g. European Week for Safety and Health)


COVID Response Coordinator Role


·        Oversee compliance with the requirements of the Return to Work Safely Protocol.

·        Ensure areas of non-compliance are escalated to an agreed Senior Manager.

·        Ensure an employee contact log is maintained.

·        Ensure emergency plans and first aid procedures are reviewed and updated.

·        Appoint a Lead Worker Representative(s)

·        Provide the LWR(s) with information and training in relation to their role.

·        Ensure LWR(s) receives induction prior to their return to the workplace.

·        Consult with the LWR(s) and Safety Representative(s) on the implementation of control measures.

·        Agree a means of regular communication with the LWR(s).

·        Agree with the LWR(s) the type and frequency of COVID-19 inspections.

·        Link with Infection Prevention & Control team






·       Have a working knowledge of the HIQA standards, quality network for the health services standards and Health Information and Quality Authority (HIQA) Standards and as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role.

·       To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service.


The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.


The Salary scale for the post is (1/10/2021)

€49,041 € - €59,914 per year

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