Radiology Information Services Manager

Grade V Radiology Information Systems Manager

Job Specification & Terms and Conditions

Job Title, Grade Code

Grade V Radiology Information Systems Manager

Grád V Bainisteoir Córas Faisnéise Radaeolaíochta (Grade Code: 0566)

Remuneration

The Salary scale for the post as at 01/08/2025 is:

€51,718, €53,265, €54,843, €56,456, €58,078, €59,969, €61,866

New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies.

Campaign Reference

SCH/007/2026

Closing Date

Monday 9th February 2026 @17:00hrs

Proposed Interview Date (s)

Interviews will be held as soon as possible after the closing date. This is subject to change. Candidates will normally be given at least two weeks’ notice of interview. The timescale may be reduced in exceptional circumstances.

Taking up

Appointment

A start date will be indicated at job offer stage.

Location of Post

Ospidéal Cholm Cille, Bóthar Bhré, Baile Uí Lachnáin, Co. Bhaile Átha Cliath D18 V9K1

St. Columcille's Hospital, Bray Road, Loughlinstown, Co. Dublin D18 V9K1

There is currently one permanent, whole-time vacancy available in St Columcille’s Hospital.

A panel may be formed as a result of this campaign for Grade V Radiology Information Systems Manager from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled.

Informal Enquiries

We welcome enquiries about the role.

Contact for further information about the role: -

Name: Suzanne Kirk, HR Manager, St Columcille’s Hospital

Email: Suzanne.kirk@hse.ie

Telephone: 01-2115064

Details of Service

St. Columcille’s Hospital is located on the border of County Wicklow. It is a model 2 hospital and is aligning itself to the Sláintecare vision. It has 117 inpatient beds and provides a range of services to a diverse population covering South County Dublin and County Wicklow. St. Columcille’s Hospital is committed to providing a quality, patient focused service in a way that meets all patient needs in an equitable, efficient and safe manner. We acknowledge the contribution of each member of staff and aim to encourage and support them in their on-going professional development. Services include a 7/7 Local Injury Unit, 7/7 Medical Assessment Unit, 113 medical inpatient beds incorporating Stroke & Ortho Rehab Units, Endoscopy, a 5/7 Day Surgery Unit, an Outpatient Department, Radiology and various diagnostic services for local GPs. St. Columcille’s Hospital acts as a hub and spoke model for integrated care. Located in St. Columcille’s Hospital is the National Centre for all obesity management and the National Gender Service.

Reporting

Relationship

This role reports to the Grade VII, Administration & Consumer Affairs Manager or other nominated manager.

Key Working

Relationships

To ensure the Administration Function within the Radiology Department operates efficiently and effectively and to ensure delivery of a high-quality service in the appropriate administrative areas of responsibility which includes the supervision of assigned staff.

The successful candidate will manage the operational performance of the National

Integrated Medical Imaging System (NIMIS) & Radiology Information System (RIS) at St Columcille’s Hospital and lead out on the implementation of new developments on NIMIS across the Hospital.

Purpose of the Post

To ensure the Administration Function within the Radiology Department operates efficiently and effectively and to ensure delivery of a high-quality service in the appropriate administrative areas of responsibility which includes the supervision of assigned staff.

The successful candidate will manage the operational performance of the National

Integrated Medical Imaging System (NIMIS) & Radiology Information System (RIS) at St Columcille’s Hospital and lead out on the implementation of new developments on NIMIS across St Columcille’s Hospital.

Principal Duties and

Responsibilities

The position of the Grade VRadiology Information Systems Manager (RIS) encompasses both managerial and administrative responsibilities which include the following:

Principal Duties

• Administration duties as assigned by Line Manager, Radiology Services Manager/Consultant Radiologists/Operations Manager.

• Manage all functionalities of the following NIMIS Programmes, NIMIS RIS, Peervue Alert System, NIMIS Metric Statistical program, Healthlink and BEAM Image Transfer.

• Ensure the smooth operation of NIMIS for all Hospital users.

• Monitor and maintain the live worklist of orders entered on NIMIS to ensure they are entered correctly and follow national standards and cancel those that do not meet standards.

• Cancel any orders on NIMIS for patients who have failed to attend their appointment.

• Compile and send cancellation notifications to the relevant ordering physicians.

• Create new users on NIMIS and modify access change passwords for existing users.

• Provide NIMIS training to all Administration & Radiology staff.

• Monitor the flow of information between the NIMIS RIS and PACS and all thirdparty systems.

• Clean up exams still in Arrived Status on RIS and investigate why they have no images.

• Monitor Exams in a Filmed Status on RIS and investigate any exams that have not been reported within recommended timeframe and if necessary, bring to the attention of reporting consultants.

• Monitor the Scheduling worklists and investigate any exams that have not been scheduled within an appropriate timeframe.

• Monitor the Vetting module worklists for any exams that are still awaiting vetting and bring any unvetted exams to the attention of the relevant vetting Consultant or Radiology Services Manager.

•

Generate all statistical reports that may be required using NIMIS RIS, PACS and NIMIS Metrix. Waiting list timeframes, waiting list numbers, reporting turnaround times, number of examinations performed monthly and yearly, etc.

•

Investigate patient records access and end user activity on NIMIS as required for auditing purposes or if investigating any complaints or issues.

•

Investigate and troubleshoot any unexpected issues or breakdown of service within NIMIS and fix any issues to restore normal operations.

•

Report any issues that cannot be resolved locally to Change Healthcare or local IT and work with the relevant services to try and resolve the issue.

•

Report any broken or faulty NIMIS equipment to Change Healthcare and organise for the repair or replacement of such equipment.

•

Create, close and modify Exam room resources on NIMIS as required and create, close or modify any appointment slots assigned to these resources for Radiology.

•

Create new locations on NIMIS as new locations open within the hospital.

•

Enable or disable orderable examination codes on NIMIS as required.

•

Create and modify Appointment letters and cancellation reasons on NIMIS as required.

•

Compile and disseminate a list of reported exams weekly to all Internal Consultants and their secretaries.

•

Monitor Healthlink for failed reports sent from NIMIS to the various referring GP’s.

•

Send and receive imaging via BEAM Digital Transfer to and from other hospitals and private facilities not on NIMIS.

•

Monitor the PeerVue Alert System for exams that have been marked as having Urgent or unexpected / significant findings and contact the requesting Consultant or GP informing them of such findings within nationally set timeframes.

•

Participate in meetings and information sessions with NIMIS National Team, Change Healthcare and other NIMIS sites RIS and PACS Managers.

•

Test any new equipment, programmes or modifications to existing programmes within NIMIS to ensure they function as expected before implementation.

•

Participate in the testing of third-party systems that may be connected to NIMIS to ensure functionality is maintained correctly across all systems.

•

Implement new features on NIMIS and provide the required training to relevant staff.

•

Help create and update PPPG’s that are connected to NIMIS and its operation.

•

Send communication to all end users regarding NIMIS downtime, issues or problems currently affecting NIMIS, etc.

•

Manage, build, test and provide training for the new CRIS RIS system once it is scheduled for release.

•

Oversee the admin teams leave requests, rosters, staff issues, managing the PeerVue system and all other queries that may arise.

•

Rotate within other admin positions within the Radiology Dept. when the service needs require it.

•

Involved with representation of the Hospital at external/internal site visits and conference calls as required in trouble shooting issues and developing additional workflows/skills as required to meet the demands of the service.

•

Generate statistical reports on a regular basis using the Metrix and ensuring these are presented in an accurate and user friendly manner, liaising with Radiology Services Manager/Consultant Radiologists/Clinical Leads/PACs and Operations Manager, Clinical Services on reports required to include: inpatient diagnostics, turnaround times, service demand reports, daily appointments summary, Cancellation and DNA reports, Filmed Log, scheduled and unscheduled log Reports, Peervue Reports, Extended Running Order Reports.

•

Involved with providing training on the RIS system to Hospital users as required, this can be face to face or remote.

•

Responsible for updating GPs (enabling and disabling) on system in conjunction with Healthlink ensuring accurate data is always captured. Linking these GPs to the appropriate patient to ensure the report is issued to the external source in an

appropriate and timely manner. Monitoring the reports going via Healthlink and investigating any errors associates with same.

• Involved with the drafting of standard operational protocols, policies and procedures both new and review and providing these for sign off by the Radiology Management Team.

• Involved in the outsourcing/insourcing process in line with PACS and RIS, ensuring the workflows are streamlined for the administration team.

• Link with the Administration & Consumer Affairs Manager on administration issues.

• Management of staff and all administrative duties pertaining to same.

• Management of staff leave within department, ensuring adequate cross cover is available.

Administration

• Ensure the efficient day-to-day administration of area of responsibility.

• Ensure deadlines are met and that service levels are maintained.

• Ensure policies and procedures are well documented, understood and adhered to.

• Ensure that archives and records are accurate, maintained confidentially and readily available to the appropriate authority.

• Ensure line management is kept informed of issues.

• Ensure that stakeholders are kept informed and that their views are communicated to middle management.

• Maximise the use technology in ensuring work is completed to a high standard.

Customer Service

• Promote and maintain a customer focused environment by ensuring service users / customers are treated with dignity and respect.

• Seek feedback from service users / customers and implement change to incorporate same, in agreement with Line Manager.

Human Resources / Supervision of Staff

• Supervise and ensure the wellbeing of staff within own remit.

• Ensure an even distribution of workload amongst the team, taking into account absence due to annual leave etc.

• Create and promote a positive working environment among staff members which contributes to maintaining and enhancing effective working relationships.

• Promote cooperation and working in harmony with other teams and disciplines.

• Deal with under performance in a timely and constructive manner.

• Identify training and development needs of staff in own area.

• Pursue and promote continuous professional development in order to develop management expertise and professional knowledge.

• Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate.

Service Delivery and Improvement

• Ensure accurate attention to detail in own work and work of team.

• Actively participate in innovation and support change and improvement initiatives within the service; adapt local work practices ensuring team knows how to action changes.

• Monitor efficiency of service provided by team, identify and implement changes to the administration of the service where inefficiencies arise.

• Encourage and support staff through change processes.

Standards, Policies, Procedures & Legislation

• Maintain own knowledge of relevant HSE policies, procedures, guidelines and practices to perform the role effectively and to ensure current work standards are met by own team.

• Maintain own knowledge of relevant regulations and legislation e.g. Financial Regulations, Health & Safety Legislation, Employment Legislation, FOI Acts, GDPR.

• Adequately identifies, assesses, manages and monitors risk within their area of responsibility.

• Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc.and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role.

• Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service.

The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other dutiesas appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office.

Eligibility Criteria

Qualifications and/ or

experience

This campaign is confined to staff who are currently employed by the HSE, TUSLA, other statutory health agencies*, or a body which provides services on behalf of the

HSE under Section 38 of the Health Act 2004 as per Workplace Relations Commission agreement -161867

1. Professional Qualifications, Experience, etc

(a) Eligible applicants will be those who on the closing date for the competition:

Have satisfactory experience as a clerical officer in the HSE, TUSLA, other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004

OR

Have obtained a pass (Grade D) in at least five subjects from the approved list of subjects in the Department of Education Leaving Certificate Examination, including Mathematics and English or Irisp. Candidates should have obtained at least Grade C on higher level papers in three subjects in that examination.

OR

Have completed a relevant examination at a comparable standard in any equivalent examination in another jurisdiction.

OR

Hold a comparable and relevant third level qualification of at least level 6 on the National Qualifications Framework maintained by Qualifications and Quality Ireland, (QQI).

Note1: Candidates must achieve a pass in Ordinary or Higher-level papers. A pass in a foundation level paper is not acceptable. Candidates must have achieved these grades on the Leaving Certificate Established programme or the Leaving Certificate Vocational programme. The Leaving Certification Applied Programme does not fulfil the eligibility criteria.

AND

(b) Candidates must possess the requisite knowledge and ability, including a high standard of suitability and management ability, for the proper discharge of the office.

Health

A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.

Character

Each candidate for and any person holding the office must be of good character.

Post Specific

Requirements

Must have the following experience:

• Working knowledge of the National Integrated Medical Imaging System (NIMIS)

• Knowledge and experience using Radiology Information System (RIS)

• Knowledge of the benefits of integrated Radiology Information System (RIS) and Communication System (PACs)

• Have a working knowledge of hospital information system to include Patient Administration System e.g. (iPMS) MS Office

Other Requirements Specific to the Post

• All posts in St Columcille’s General Hospital require a high level of flexibility to ensure the delivery of an effective and efficient service. Therefore, the post holder will be required to demonstrate flexibility as and when required.

• Access to appropriate transport in order to fulfil the requirements of the role.

• Candidates will be required to take up duty within 6 weeks of receipt of the formal offer of employment

Additional Eligibility

Requirements

Citizenship Requirements

Eligible candidates must be:

(i) EEA, Swiss, or British citizens

OR

(ii) Non-European Economic Area citizens with permission to reside and work in the State

Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status.

To qualify candidates must be eligible by the closing date of the campaign.

Skills, Competencies

and/or Knowledge

Candidates must demonstrate:

Professional Knowledge & Experience Relevant to the Role

• Demonstrate extensive knowledge and experience using NIMIS & RIS

• Demonstrate excellent MS Office skills to include, Word, Excel and PowerPoint

• Demonstrate knowledge and experience of using an email system effectively e.g. Outlook Lotus Notes

• Demonstrate a working knowledge of TPro, iPMS & SAP

• Knowledge of Policies and Procedures relevant to the role i.e. Dignity at Work,

• Maximise the use of ICT, demonstrating excellent computer skills particularly Microsoft Office, Outlook etc.

• Demonstrate the ability to work in line with relevant policies and procedures.

• Demonstrate commitment to developing own professional knowledge and expertise

Planning and Managing Resources

• Demonstrate the ability to effectively plan and manage own workload and that of others in an effective and methodical manner within strict deadlines, ensuring deadlines are met.

• The ability to manage deadlines and effectively handle multiple tasks.

• The ability to manage within allocated resources and a capacity to respond to changes in a plan.

• Maintains an awareness of value for money.

Commitment to a Quality Service

· Demonstrate an awareness and appreciation of the service user and a strong commitment to providing a quality service.

• Embraces and promotes the change agenda; demonstrates flexibility and initiative including the ability to adapt to and implement change.

• Supports team through service improvement / change processes.

Evaluating Information, Problem Solving & Decision Making

• Demonstrate an ability to analyse and evaluate information and make effective decisions. Recognises when it is appropriate to refer decisions to a higher level of management.

• Demonstrate initiative in the resolution of issues arising / problem solving and proactively develop new proposals and recommend solutions.

• Makes decisions and solves problems in a timely manner before they accumulate.

Team working

• Demonstrate the ability to work on own initiative as well as part of a team, promoting a positive team spirit.

• Demonstrate leadership potential, the ability to manage the performance of others and support staff development.

• Works as part of the team to establish a shared sense of purpose and unity.

Communications & Interpersonal Skills

• Demonstrate excellent communication and interpersonal skills including the ability to present (verbal & written) information in a clear and concise manner.

• Demonstrate the ability to influence people and events and the ability to build and maintain relationships with a variety of stakeholders.

• Treats others with dignity and respect

Campaign Specific

Selection Process

Ranking/Shortlisting /

Interview

A ranking and or shortlisting exercise may be carried out based on information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore, it is very important that you think about your experience in light of those requirements.

Failure to include information regarding these requirements may result in you not progressing to the next stage of the selection process.

Those successful at the ranking stage of this process, where applied, will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation.

Diversity, Equality and

Inclusion

The HSE is an equal opportunities employer.

Employees of the HSE bring a range of skills, talents, diverse thinking and experience to the organisation. The HSE believes passionately that employing a diverse workforce is central to its success – we aim to develop the workforce of the HSE so that it reflects the diversity of HSE service users and to strengthen it through accommodating and valuing different perspectives. Ultimately this will result in improved service user and employee experience.

The HSE is committed to creating a positive working environment whereby all employees inclusive of age, civil status, disability, ethnicity and race, family status, gender, membership of the Traveller community, religion and sexual orientation are respected, valued and can reach their full potential. The HSE aims to achieve this through development of an organisational culture where injustice, bias and discrimination are not tolerated.

The HSE welcomes people with diverse backgrounds and offers a range of supports and resources to staff, such as those who require a reasonable accommodation at work because of a disability or long-term health condition.

Read more about the HSE’s commitment to Diversity, Equality and Inclusion

Code of Practice

The Health Service Executive will run this campaign in compliance with the Code of Practice prepared by the Commission for Public Service Appointments (CPSA).

The CPSA is responsible for establishing the principles to be followed when making an appointment. These are set out in the CPSA Code of Practice. The Code outlines the standards to be adhered to at each stage of the selection process and sets out the review and appeal mechanisms open to candidates should they be unhappy with a selection process.

Read the CPSA Code of Practice.

The reform programme outlined for the health services may impact on this role, and as structures change the Job Specification may be reviewed.

This Job Specification is a guide to the general range of duties assigned to the post holder. It is intended to be neither definitive nor restrictive and is subject to periodic review with the employee concerned.

Grade V Radiology Information Systems Manager

Terms and Conditions of Employment

Tenure

The current vacancy available is permanent and whole time.

The post is pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage.

Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013.

Working Week

The standard weekly working hours of attendance for your grade are 35 hours per week. Your normal weekly working hours are 35 hours. Contracted hours that are less than the standard weekly working hours for your grade will be paid pro rata to the full time equivalent.

You are required to work agreed roster/on-call arrangements advised by your Reporting Manager. Your contracted hours are liable to change between the hours of 8.00am and 8.00pm over seven days to meet the requirements for extended day services in accordance with the terms of collective agreements and HSE Circulars.

Annual Leave

The annual leave associated with the post will be confirmed at Contracting stage.

Superannuation

This is a pensionable position with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme. Pension scheme membership will be notified within the contract of employment. Members of pre-existing pension schemes who transferred to the HSE on the 01st of January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the

HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004

Age

The Public Service Superannuation (Age of Retirement) Act, 2018* set 70 years as the compulsory retirement age for public servants.

* Public Servants not affected by this legislation:

Public servants joining the public service or re-joining the public service with a 26 week break in service, between 1 April 2004 and 31 December 2012 (new entrants) have no compulsory retirement age.

Public servants, joining the public service or re-joining the public service after a 26-week break, after 1 January 2013 are members of the Single Pension Scheme and have a compulsory retirement age of 70.

Probation

Every appointment of a person who is not already a permanent officer of the Health Service Executive or of a Local Authority shall be subject to a probationary period of 12 months as stipulated in the Department of Health Circular No.10/71.

Protection of Children

Guidance and

Legislation

The welfare and protection of children is the responsibility of all HSE staff. You must be aware of and understand your specific responsibilities under the Children First Act 2015, the Protections for Persons Reporting Child Abuse Act 1998 in accordance with Section 2, Children First National Guidance and other relevant child safeguarding legislation and policies.

All Mandated Persons under the Children First Act 2015, within the HSE, are appointed as Designated Officers under the Protections for Persons Reporting Child Abuse Act, 1998.

Mandated Persons such as line managers, doctors, nurses, physiotherapists, occupational therapists, speech and language therapists, social workers, social care workers, and emergency technicians have additional responsibilities.

You should check if you are a Mandated Person and be familiar with the related roles and legal responsibilities.

VisitHSE Children First for further information, guidance and resources.

Infection Control

Have a working knowledge of Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role.

Health & Safety

It is the responsibility of line managers to ensure that the management of safety, health and welfare is successfully integrated into all activities undertaken within their area of responsibility, so far as is reasonably practicable. Line managers are named and roles and responsibilities detailed in the relevant Site-Specific Safety Statement (SSSS).

Key responsibilities include:

• Developing a SSSS for the department/service[1], as applicable, based on the identification of hazards and the assessment of risks, and reviewing/updating same on a regular basis (at least annually) and in the event of any significant change in the work activity or place of work.

• Ensuring that Occupational Safety and Health (OSH) is integrated into day-to-day business, providing Systems Of Work (SOW) that are planned, organised, performed, maintained, and revised as appropriate, and ensuring that all safety related records are maintained and available for inspection.

• Consulting and communicating with staff and safety representatives on OSH matters.

• Ensuring a training needs assessment (TNA) is undertaken for employees, facilitating their attendance at statutory OSH training, and ensuring records are maintained for each employee.

• Ensuring that all incidents occurring within the relevant department/service are appropriately managed and investigated in accordance with HSE procedures[2].

• Seeking advice from health and safety professionals through the National Health and Safety Function Helpdesk as appropriate.

• Reviewing the health and safety performance of the ward/department/service and staff through, respectively, local audit and performance achievement meetings for example.

Note: Detailed roles and responsibilities of Line Managers are outlined in local SSSS.

[1]A template SSSS and guidelines are available on writing your site or service safety statement.

[2] Structures and processes for effective incident managementand review of incidents.