Receptionist/Administrator

Key duties and responsibilities to include:

• Meeting, greeting and assisting customers,
• Providing customers with refreshments, tea, coffee etc.
• Monitoring and recording showroom traffic and incoming calls. 
• Following up on customer enquiries and customer satisfaction surveys.
• Preparing and updating various reports for the Brand Manager.
• Providing administrative support to the Sales Department and Accountant.
• Completing daily reception and sales logs.
• Ownership of vehicles including buy ins, transfer of ownership and stock reporting
• Registering & invoicing new and used vehicles.
• Submitting claim forms for vehicle support (Distributor claims / SEAI claims).
• Guaranteeing the Reception area, Customer Coffee Area and Lounge area are kept clean, tidy and presentable at all times.
• Guaranteeing all catering supplies for the Coffee Lounge are in stock, fresh, well-presented and accessible to customers.
• Requisitioning stationary supplies.
• Maintaining the showroom/customer waiting areas.
• Various ad-hoc duties.

The successful candidate will ideally:

• Excel at understanding, anticipating and meeting customer needs.
• Exhibit excellent communication and interpersonal skills.
• Be efficient, with good organisational skills and attention to detail.
• Be enthusiastic & flexible.
• Have a friendly & outgoing personality.
• Possess strong numerical ability and IT skills.
• Work well as part of a team.
• Be flexible in your approach to work.
• Previous experience within the motor industry is desirable.