Receptionist

Receive, process, and transfer all incoming calls via main switchboard and MS Teams in an efficient manner, incorporating the use of the PA system and ensuring all messages are communicated effectively as required

Take messages via switchboard and answerphone, and relay to appropriate staff promptly

Receive and process internal calls as required

Receive visitors in a professional manner, ensuring a security pass has been issued, and informing the meeting host that the visitor has arrived. This may also include arranging Wi-Fi access, transportation to/from airports/meetings, and booking of meeting rooms

Process and prepare internal and external mail for despatch, and carry out routine filing, binding, and photocopying

Organise courier collections and completion of AWBs

Provide effective and efficient administrative support when required. This will involve photocopying and generation of documentation/reports etc. using Word for Windows and Excel

Maintain a clean and tidy reception area

Update staff and visitor logbooks

Carry out departmental liaison to ensure manuals within ALMAC SCIENCES Craigavon are accurate and up-to-date

Respond to customers/suppliers to obtain messages when personnel are absent from site

Ensure that customer care is highly reflected throughout every aspect of work undertaken

Generate and print export paperwork as required

Ensure sufficient stationery stock levels are maintained

Maintain confidentiality with all work undertaken