Receptionist

Job Description

We are seeking an organised, personable and service-oriented Receptionist to be the first point of contact for clients and visitors at our HQ in Mallow, Co Cork.

Representing the organisation with professionalism and warmth, you will be responsible for ensuring a seamless and welcoming client experience.

You will greet visitors, manage our busy telephone system and ensure our reception area reflects our usual high standards. Behind the scenes, you'll handle a variety of administrative tasks, from raising purchase orders to processing requests from the team and general office procurement.

The ideal applicant will be professional, articulate, and capable of working efficiently in a fast-paced professional environment.

This is a role where no two days are the same and where your attention to detail and ability to juggle priorities will make you an essential part of our growing team!

The Company

Established in 2001, Ashgrove Renewables brings over 20 years of expertise to the Irish renewable energy market. In 2021, we launched our Home Energy Upgrade division, which continues to experience rapid growth.

This expansion is driven by the government's obligation & plan to upgrade 500,000 Irish homes by 2030, incentivising both home and business owners with generous grants.

In line with our strategy for expansion, we are in the process of renovating a new HQ - this office and warehouse facility will be state of the art, including a showroom, training facilities, customer meeting rooms and virtual meeting pods to cater for the ever-growing requirement for online consultations and presentations.

Key Responsibilities

• Greet clients, visitors, colleagues and suppliers professionally

• Manage the reception area

• Manage incoming calls, redirecting queries promptly and appropriately to the relevant team member

• Assist with mail handling, couriers, and deliveries

• Manage the procurement and inventory of office and stationery supplies, coordinating any essential office maintenance

• Maintain confidentiality at all times, ensuring compliance with internal policies

• Build strong professional relationships across teams and provide exceptional customer support

• Assist with ad hoc administrative tasks as required, to ensure the smooth running of our Head Office

Requirements

• Minimum of 3 years of experience in a similar front of house / receptionist role

• Unparalelled telephone and interpersonal skills

• Excellent organisational skills with strong attention to detail

• Positive and empathetic personality

• Profecient in Google suite applications, generally comfortable and competent with basic IT functions

Benefits

• Competitive salary, commensurate with your experience

• Company Pension

• Performance related bonus

• Further educational support and training

• Company paid leave

• Employee Discounts

• Sports and Social activities and events

• Bike to work scheme

• Onsite parking