Receptionist

Key Responsibilities:

Providing a professional and welcoming experience for all visitors and staff.

· Report on outstanding work orders and planned preventative maintenance (PPMs), following up with subcontractors to ensure timely completion.

· Assist in scheduling both PPMs and reactive maintenance works.

· Prepare quotes for reactive and follow-up works.

· Review and manage contractor documentation, ensuring all files are kept up to date.

· Authorise and manage the Permit to Work process.

· Compile Risk Assessments and Method Statements (RAMs) when required.

· Raise and track purchase orders for works and services.

· Coordinate subcontractor maintenance visits in line with both supplier and client requirements.

· Compile service reports, upload to the CAFM system, and issue to clients as needed.

Requirements:

Previous experience working in a professional, team-based office environment.

· Strong customer service skills with experience interacting directly with clients or customers.

· Solid administrative background with strong organisational and coordination abilities.

· High level of computer literacy, particularly in Microsoft Office (Word, Excel, PowerPoint, Outlook).

· Experience using CMMS/CAFM systems (e.g., for work order and asset management).

· Excellent attention to detail and accuracy.

· Strong numerical and analytical skills.