Receptionist

Job Type: Afternoons, Part time 15 hours per week, Perm (subject to successful probation period) 

Job Responsibilities:

Customer Service:

• First point of contact over the phone and in person for all students, staff, part time lecturers and visitors to Griffith College Cork
• Ensure a high level of customer service and professionalism at all times
• Assist students, staff, part time lecturers and visitors with enquiries
• Deal with telephone or email queries and direct clients appropriately
• Maintain good communication channels through the use of the communication tools provided
• Direct complaints to the appropriate member of staff
• Promote positive working relationships with colleagues and other campuses within the College

Administration:

• Provide administrative support to staff members
• Log and follow up on maintenance/housekeeping issues and liaise with the appropriate personnel
• Retain adequate levels of stationery and utility supplies and order as necessary
• Collect and direct mail accordingly
• Keep office in tidy and orderly manner at all times
• Provide ad hoc support to colleagues as required
• Responsible for room bookings on room booking software system

Health and Safety:

• Be aware of the current health and safety regulations pertaining to the campus
• Ensure all safety aspects are compiled with in relation to fire safety
• Report accidents or incidents to the Head of Campus
• Record details concerning mishaps, complaints or defects which are reported
• Assist in the implementation of fire drills

General:

• To adhere to Griffith College Cork policies at all times
• To embrace and support any changes in technology and to assist in the implementation and operation of these changes
• To perform such other duties appropriate to the post as may be assigned from time to time by the line manager or a nominee

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity.

Our Vision

‘Empowering learners to achieve their career and life potential’

Why work for Griffith College?

• Competitive salary package.
• Access to health cash plan for self and family through salary sacrifice
• Bike to work scheme.

• Opportunity for continued training development and support.

• Free parking facilities.*
• Onsite subsidised restaurant.*
• Stunning historical premises.
• Vibrant multidisciplinary and multicultural learning environment.

• Innovative and agile place to work.

• Welcoming environment committed to learner and staff development.
• *Dublin campus on South Circular Road.