Receptionist

About the Role

Keystone Lintels is looking for a friendly, professional and motivated Receptionist to join our team. You’ll be the first point of contact for visitors and callers, playing an important role in creating a welcoming experience while helping to keep the day-to-day running of the office organised and efficient.

This is a varied role, ideal for someone who is organised, approachable and able to remain calm and professional in a busy working environment.

What you’ll be doing

• Answering and directing incoming calls, taking accurate messages and relaying information to the relevant team members
• Greeting and directing visitors, managing the reception area and ensuring it remains clean, tidy and welcoming
• Receiving and distributing incoming post and parcels, franking outgoing mail and maintaining housekeeping stock levels
• Managing meeting room bookings, preparing rooms, providing refreshments and assisting with meeting catering
• Ordering stationery and general office supplies and maintaining reception and administrative documentation
• Supporting the Accounts department with purchase orders and card payments
• Helping arrange staff travel and completing documentation including Building Control and Ancillary Certificates
• Providing general administrative and ad-hoc support to directors, senior staff and other departments
• Ensuring company standards and procedures are followed at all times

What you’ll need to succeed

• Previous receptionist or administration experience would be desirable
• Excellent communication, customer service and interpersonal skills
• Strong organisational skills with excellent attention to detail
• Ability to multitask, prioritise workloads and remain calm under pressure
• Good working knowledge of Microsoft Excel and other Microsoft Office applications
• A proactive approach to problem-solving and the ability to use initiative
• Ability to work independently and as part of a team
• A positive, professional and helpful attitude

What we’re looking for

• Reliable, punctual and professional
• Friendly, approachable and confident when dealing with people 
• Highly organised with a strong attention to detail
• Excellent communication and customer service skills
• Able to manage multiple tasks and changing priorities
• Proactive, practical and willing to support colleagues
• Someone who takes pride in maintaining a professional and welcoming first impression of the company

What We Offer

• Opportunities for professional development and career progression
• A supportive, values-driven and inclusive working environment
• Competitive salary and benefits package
• 32 days annual leave, increasing with service
• Pension
• Life Assurance
• Healthcare Cashback Plan
• Enhanced Family Friendly policies
• Additional employee benefits including, access to our Cycle to Work Scheme, Employee Discount Scheme, Employee Recognition awards, Employee Assistance Programme.