Receptionist/Office Administrator
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Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fuelled by decades of security expertise, global threat research, and continuous innovation, our unified cybersecurity platform protects over 500,000 organizations and millions of individuals across clouds, networks, devices, and endpoints.
Trend Vision One™ delivers advanced threat defense techniques, extended detection and response (XDR), and integration across the IT ecosystem, including AWS, Microsoft, and Google, enabling organizations to better understand, communicate, and mitigate cyber risk.
Our Trend global threat research team delivers unparalleled intelligence and insights that power our cybersecurity platform and help protect organizations around the world from 100s of millions of threats daily.
We have 7,000 employees across 65 countries, singularly focused on security and passionate about making the world a safer and better place.
Trend enables organizations to simplify and secure their connected world.
This role is a 6 month contract for a Temporary Receptionist/Office Administrator.
About the Role:
We are currently seeking a highly organised and customer-focused Temporary Receptionist / Office Administrator to join our team on a 6-month contract. This role plays a key part in ensuring a welcoming and efficient front-of-house experience while also supporting internal administrative and facilities functions. You’ll be the first point of contact for visitors and staff, while assisting with internal events, travel coordination, and general office support.
Key Responsibilities:
- Welcome and direct visitors and staff at reception in a professional and friendly manner
- Provide high-level customer service to internal and external stakeholders
- Coordinate meeting room setup and assist with internal event logistics
- Manage hotel bookings and local travel arrangements for visitors to the Cork office
- Answer and route incoming telephone calls
- Support the facilities team with access control system management
- Process office purchases and maintain administrative supplies
- Provide general administrative support to the wider team and assist with holiday cover when needed
- Actively contribute to continuous improvement of administrative processes
Experience & Skills Required:
- Previous customer service or reception experience is essential
- Background in facilities administration or travel booking is a strong advantage
- Experience working in a multi-cultural or international environment preferred
- Excellent organisational and administrative skills
- Confident telephone manner and strong interpersonal communication skills
- Ability to prioritise tasks, manage time effectively, and remain calm under pressure
- Strong team player with a proactive, flexible attitude
- Comfortable using MS Office (Outlook, Word, Excel) and general office technology
- Fluent in English (written and verbal)
What We Offer:
- Friendly and inclusive working environment
- Opportunity to gain experience in a fast-paced, professional setting
- Flexible working contract (6 months) with possible extension
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