Receptionist

Main purpose of job:

The Receptionist / Administrator is responsible for managing front desk operations while providing ad-hoc administrative support to the site. This role ensures a professional and welcoming environment for employees, visitors, and clients, while also assisting with ad hoc hospitality events/projects as they arise.

Key Responsibilities

• Greet and assist visitors, employees, and clients in a professional and friendly manner.

• Manage the day-to-day administration of a busy reception area, including phones, couriers, and post.

• Answer and direct phone calls, emails, and general inquiries efficiently.

• Maintain site security by issuing, monitoring, and collecting work IDs, and updating visitor logs.

• Set up new hires on access systems, including badge creation, access control, and locker allocation.

• Monitor and order office stationery and canteen supplies across the site.

• Prepare, edit, and format documents, reports, and presentations as required.

• Support business travel arrangements through third-party providers or directly for employees.

• Assist in organising company events, training sessions, and meetings.

• Coordinate meeting room bookings and schedules.

• Carry out additional duties and projects as assigned by management.

Key Requirements:

• Previous experience in a receptionist or administrative role.

• Strong interpersonal and communication skills.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

• Excellent organisational and multitasking abilities.

• High level of discretion and confidentiality.

• Ability to work independently and as part of a team.

Qualifications:

• A diploma or degree in Business Administration, or a related field is desirable.

• Experience in a similar role within a corporate or professional setting.