Receptionist

Receptionist (Job Ref: 26N/RECP)

Randox Laboratories continues to develop disruptive innovations within the Diagnostics and Healthcare sector globally. We are proud to have been named the Number 1 company in Northern Ireland, for the second consecutive year in the “Belfast Telegraph Top 100 Companies 2024”. Our staff are at the heart of everything we do and achieve. We have a new opportunity for a Receptionist within our team based in Crumlin, NI.

What does our reception team do?

Our front desk staff covers a variety of responsibilities within Randox, offering excellent customer service to both our clients and customers, providing administrative support to wider teams such as payroll and some diary management for our senior stakeholders. 

Location: Office based - 55 Diamond Road, Crumlin, BT29 4QY.

Contract Offered: Full-time, Permanent

Working Hours: 40 hours per week, Monday to Friday. Alternating shift patterns between 8am to 5.15pm, Monday to Thursday and 8am to 1pm on a Friday and 8.30am to 5.20pm, Monday to Thursday and 8am to 3pm on a Friday.

What does the receptionist role involve?

A varied role, responsible for the operation of our main switchboard, maintenance of the internal time management system, general meet and greet of different stakeholders including: Customers, Clients, Interviewees, as well as assisting other departments such as HR. Some of the main duties of the role include: 

• Operating the main telephone switch board.
• Liaising/connecting different stakeholders.
• Updating time management systems.
• General administrative duties.
• Assisting wider departments such as HR.
• Booking meeting rooms.
• Diary Management.

Who can apply?

Essential criteria:

• GCSE level qualification in English and Maths.
• Ability to manage inbound calls.
• Strong communication skills both written and verbal.
• Strong attention to detail skills. 
• Good proficiency with everyday IT programs.
• Eligibility to work within the UK, without visa sponsorship. 

Desirable:

• Previous administration or receptionist experience. 
• Previous customer service experience. 
• Experience using/managing a switchboard.

How do I apply? (Fast process)

Click Apply on the site you are seeing this advert. You will then submit your CV to Randox for review. This advert may be open for as long as 30 days, although we may close the advert early if we receive sufficient applicants.

​​​​​​​About Randox:

An international company operating in over 145 countries that continues to have unparalleled growth, Randox Laboratories was at the centre of the UK’s National COVID Testing Programme throughout the pandemic. In early 2020 Randox recognised the threat from COVID-19 and based on over 40 years of diagnostic experience, quickly developed a test to accurately identify the virus. Testing at scale commenced within weeks to support the UK’s National Testing Programme and private clients.

Additionally, as a world leader in diagnostics for clinical healthcare, toxicology and food security, our expertise and product portfolio have assisted laboratories across the world in improving health and saving lives. Our global success is a result of our pioneering products and the commitment & skill of our workforce.