Regional Facilities Manager

Location - 5 days onsite in Athlone.

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting an Senior Facility Manager for one of our clients in the technology sector to join the team located in Europe and to be in the client office in Athlone, Ireland. The role involves managing multiple sites in UK & Ireland and the oversight of tenant relationships for client office space which is sub leased.

You will build client relationships at a Country level through a structured and consistent engagement model as well as act as a Single Point of Contact to manage the client relationship at the consumer level. You will act as the key point of accountability for GWO (Global Workplace Operations) services and solutions from the client’s perspective at all delivery stages as well as act as the internal Client to the GWO Delivery team, the point of escalation and representation for the Country/Regional/Campus client team.

You’ll also be responsible for the following:

Be responsible for the P&L performance and all associated cost controls for all sites

Ensure the planning arrangements are in line with forecast/s and profit targets for all sites

Be responsible for the generation of cross-selling business of other lines of CBRE business for all sites

Identify growth opportunities and realize all sites

Ownership and ongoing development of the account financial/commercial plan at a country level

Enabling supply chain consistency within the operation, leveraging CBRE preferred supplier partners where possible

Adopt a “one team approach" by integrating supply partner management for the all sites

Partner with Global Workplace Operations (GWO) client to resolve alignment discrepancies and communicate results to the local stakeholders.

Drive all ‘non-business as usual/operations’ Communication to the client team in a structured fashion

Educate, Communicate, Set expectations with clients relative to Ericsson and industry trends, policies, standards, corporate directions

Bridge between Local/Regional client requirements/expectations and EMEA objectives through constant dialogue with other stakeholders within and external to GWO

Actively interact with clients to solicit feedback and participate in Customer satisfaction evaluations and service inspections

Establish partnerships within wider GWO team as well as cross functional peers in HR, IT, Finance, Risk Mgt to develop common agenda and initiatives in supporting the business through participation in local BU councils, initiatives, incident planning, maintaining the stakeholder relationship management database to record all engagement

Participate in the assessment of financial impacts for the Site Strategy.

Participate in the translation of actions into a set of projects to optimize the Real Estate portfolio.

Route local client project requests for review through the portfolio management process.

Complete project initiation form for local client projects and verify priority through the alignment with the regional plan.

Act as landlord point of contact for GWO activities

Oversee and provide lease administration and management services for the sub leased portfolio, providing reporting as required.

Support for the deployment of account initiatives for their assigned portfolio

Ensure the feasibility, delivery and management of all projects (non base scope) are completed on time, to budget and to the right standard. Ensure that all project governance processes are complied with

Accountable for ensuring CBRE QHSE safety protocols and processes are followed on site by all team members and 3rd party partners.

Experience Required:

Experience of 5 years in a facilities management/supervisory role or related service environment.

Demonstrate experience in dealing with stakeholder and customer service and exhibit key skills within this area.

Experince with managing remote sites and teams

Sound problem-solving ability.

Sound understanding of HSE requirements i.e. IOSH

Strong communication skills (oral and written).

Experience in contract management and measurement.

Self-motivated.

Strong commercial understanding - P&L/Budget responsibility up to $3M.

Manage up to 10 staff.

Possess an FM qualification or equivalent

Good understanding in English (written & verbal) is a must