Registration Adviser/Staff Officer

What we do

NMBI has two Main Objectives:

• To protect the public.

• To ensure the integrity of nursing and midwifery practices.

The Principal Functions of NMBI Include:

• Setting standards for the education, registration and professional conduct of nurses and midwives.

• Providing advice on the provision of safe and appropriate care to nurses and midwives, service users, family members and society.

• Maintaining of the Register of Nurses and Midwives.

• Approving of education programmes and further education programmes.

• Investigating and considering of complaints against nurses and midwives through our fitness to practise process.

Structure of NMBI

The Nursing and Midwifery Board of Ireland has almost 80 staff.

The organisation currently operates under the following sections and divisions:

• Office of the Chief Executive Officer

• Registration Department

• Education, Policy, and Standards Department

• Midwifery - Professional Standards

• Fitness to Practise Department

• Corporate Services and Strategy Department

There are approximately 93,000 registered nurses and midwives on the NMBI Register.

Role Profile

The Nursing and Midwifery Board of Ireland (NMBI) is the statutory regulatory authority for nurses and midwives in Ireland. Its core functions are protecting the public in its interactions with nurses and midwives and ensuring the integrity of the nursing and midwifery professions by promoting and upholding high standards of education, training, practice, and professional conduct.

Reporting to the Registration Operations Manager, the post-holder will be responsible for performing the various functions and processes of the Registration Department.

Principle Duties and Responsibilities

As the regulator for nursing and midwifery, the NMBI has committed to ongoing service improvement, including the development of a new registration system.

The role will contribute to the transition of the department to the NexGen system, while also maintaining operations.

Key Areas of Activity

• Support the development of the NexGen digital registration system, including training staff in developments and assisting in documenting and refining new processes related to the NexGen system.

• Participate in required user acceptance testing, feedback cycles, and data migration activities.

• Maintain and monitor daily operations of the current registration system to ensure service standards are met throughout the transition.

• Troubleshoot operational issues and liaise with information technology or third-party providers as required.

• Support the Registration team with workload management to mitigate disruption during change periods.

• Contribute to the development, implementation, and ongoing maintenance of the induction process and training programmes for staff within Registration Operations.

• Contribute to the ongoing development of the registration systems and processes.

• Contribute to the development of registration standard operating procedures and guidelines.

• Proactively identify potential issues and risks, allowing the organisation to address them before they escalate.

• Oversee administrative tasks associated with application processing and reviews.

• Liaise with various stakeholders as required.

• Develop reports and insights to equip management with valuable data to make informed strategic decisions.

• Contribute to the development and maintenance of the induction and ongoing training of staff and the programme for registration operations.

• Contribute to identifying areas for improvement in the NMBI registration processes to reduce risk and increase efficiency.

• Contribute to policy development for the recognition and registration of nurses and midwives.

• Manage a team and its performance and report to the Operations Manager.

• Complete additional assessments as required by the operational needs of the department.

Other Responsibilities

• Promote NMBI values in all work activities – Integrity, Compassion and Commitment.

• Engage in NMBI’s performance and development system and ensure the appropriate documentation is provided to management in a timely manner.

• Perform all tasks necessary to ensure that the objectives set for the section are achieved in a timely and accurate manner.

• Carry out any other duties as appropriate to the effective management of the department as may be assigned from time to time including supervising teams and overseeing registration processes.

Essential Criteria, Qualifications and Experience

The successful candidate must have the following essential experience, skills, and criteria on the date of their application:

• At least three years administration experience, preferably in a high throughput administrative process environment.

• Demonstrate a thorough understanding of the relevant legislative and regulatory environment.

• Demonstrate a proven track record in supporting and developing strong customer service ethos.

• Demonstrate a can-do attitude with a track record of going the extra mile to support project delivery.

• Demonstrate skills as a proven strong contributor to teamwork and demonstrate high performance qualities.

• Demonstrate excellent organisational skills with the ability to manage and prioritise tasks in an effective manner to meet deadlines and performance targets.

• Demonstrate a willingness to take on the responsibilities associated with the role to include delegation and monitoring of workloads using own initiative and offering new ideas.

• Demonstrate a personal commitment to improving knowledge and skills particularly in information technology, business process and quality assurance skills.

• Information technology literate with excellent working knowledge of Microsoft Office to include advanced level skills in Microsoft Teams, Outlook, Word and PowerPoint and at least intermediate level skills in Excel.

• Written and spoken communication skills that allow you to inform and advise others clearly.

• Highly analytical and solution orientated.

• Excellent oral and written communication skills including development of business reports.

• Well-developed interpersonal skills with the proven ability to engage with internal and external stakeholders, registrants, and committee members.

• Willing to take on the responsibilities associated with the role to include delegation and monitoring of workloads using own initiative and offering new ideas.

• Ability to work within a team environment and be self-motivated.

Desirable Criteria

Previous experience of working in the public sector is an advantage.

Conditions of Service

General

The appointment is subject to the Nurses and Midwives Act 2011 (as amended), the Public Service Management (Recruitment and Appointments) Act 2004 and any other Act for the time being in force relating to the Civil Service and the Department of Public Expenditure and Reform.

Tenure

Permanent (Full-Time)

Subject to a probationary period.

Location

Offices of the Nursing and Midwifery Board, 18 to 20 Carysfort Avenue, Blackrock, County Dublin, A94 R299, blended working options are available.

Salary

Grade V €52,235 – €62,485

New entrants to the public service will commence at the first point on the scale.

Annual Leave

The annual leave allowance will be 29 working days a year, excluding the usual public holidays.

Superannuation and Retirement

The terms of the Single Public Service Pension Scheme will apply to this appointment. The minimum age at which pension is payable is set initially at 66 years. Retirement is compulsory on reaching 70 years of age.

Contract Arrangements

A contract will be offered on the terms and conditions determined by the NMBI Board, with the consent of the Minister for Health and the Department of Public Expenditure and Reform.

Blended Working Arrangements

NMBI operates a blended working policy that facilitates access to remote working options having regard to work-life balance, mental health, and the need for a safe and productive working environment. NMBI’s patterns of blended working include two days a week in the office location, or attendance at other locations as required.