Relief Food Service Assistant

Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: 

Do the right thing, Have fun & grow together, Take pride in what you do!

We are currently recruiting for a Relief Food Service Assistant to join our team based at the Mount Charles Group. This is a great opportunity to join a world leading facilities management company. 

Working Pattern:

• 37.5 hours per week guaranteed
• 5 out of 7 Days per Week - Dependant on Business Needs
• Various Shift Patterns - Ordinarily between 7am and 6.30pm

Rewards:

• ​​​​​​​28 days’ paid holidays (pro rata)
• Employee Assistance Program to support your health & wellbeing 
• Company Pension Scheme
• Financial Education/Financial wellbeing advisory service
• Training & Development
• Uniform Provided
• Company Events

​The Role:​​​​​​​

• To assist as directed with all aspects of preparation and presentation
• To provide an efficient and friendly service to customers in all areas 
• To ensure that food is presented and served in a clean, hygienic environment
• To assist at service times by serving the customer at the counter
• To complete all necessary sales controls and documentation
• To communicate well with customers and demonstrate a helpful attitude
• To ensure tables and accompaniments are kept as clean as is reasonably practicable
• To load service counters as and when directed and to ensure sufficient supplies
• Fill and clean vending machines
• Check deliveries and temperatures on delivery, also record food temperatures
• Operate till
• To fulfill any reasonable request
• To attend/receive any job-related training as required
• To assist at any special functions
• To report any customer complaints or compliments. 
• To report immediately any incidents of accident, fire, theft, loss, damage, unfit food, or other irregularities
• To attend meetings and training courses as may be necessary
• To provide cover in other areas during periods of holidays and sickness​​​​​​

The Person:​​​​​​​

• Good communications skills
• Previous food handling experience
• Ability to adhere to all health & safety practices
• Strong customer service skills
• High level performer
• High levels of personal hygiene and appearance
• Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.

​​​​​Please note, the successful applicant's offer is subject to the Access NI (Enhanced) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.

GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE​​