Retail Lead

Tirlán, is a world-class food and nutrition co-operative, with a diverse portfolio of quality ingredients, leading consumer and Agri brands.

Tirlán owns leading brands such as Avonmore, Kilmeaden Cheese, Millac, Solmiko, Truly Grass Fed, Premier Milk, Wexford, mymilkman.ie and GAIN Animal Nutrition.

We nurture a talented team across Ireland, the US, MEA and China, delivering annual revenues of over €3 billion, and over 2,300 people to manage our network of 11 processing plants and 52 Agri branches. Our purpose is to nourish the world, while safeguarding our environment for future generations. 

Role Profile

We have an exciting opportunity for a passionate, reliable and committed individual who is willing to work and wants to build a career in the Agricultural industry. This role will report to the Branch Manager and will assist in all duties required to safely and effectively carry out the daily branch operations. This role is based in our Monasterevin Branch, Co Kildare.

Responsibilities

• Support the Branch Manager in all tasks necessary to ensure the smooth and safe operation of daily retail branch activities.
• Work collaboratively with the branch manager and local sales team to identify and develop new retail sales opportunities, as well as develop a strong customer base.
• Provide knowledgeable and professional customer service, offering guidance on products and services to ensure a positive shopping experience.
• Ensure that all product displays are maintained to the highest standard, with clear pricing and accurate signage, reflecting the branches commitment to excellence.
• Monitor and manage inventory levels closely, with particular attention to high-demand retail products during peak times of the year.
• Strictly adhere to company policies and procedures, ensuring compliance with all internal audit requirements.
• Collaborate with cross-functional teams during store campaigns and projects to drive customer engagement and sales.
• Champion the organisations customer service programme in the branch to enhance the overall customer experience.
• Proactively identify and address health and safety risks, communicating any concerns directly to management

Requirements

• In-depth retail expertise
• Effective communicator with strong problem-solving skills
• Collaborative team member and capable leader
• Self-motivated, ambitious, and able to follow direction or take initiative
• Highly organised

Desired Skills

• Bring fresh ideas and creative thinking to everyday challenges, encouraging innovative approaches to merchandising, customer interactions, and operational improvements.
• Demonstrate adaptability in a fast-paced retail environment, showing resilience when faced with shifting priorities or unexpected issues.
• Display strong digital literacy, with the ability to quickly learn and utilise new technologies and retail systems.
• Possess strong planning skills, using data and feedback to inform decisions and drive measurable results.