Retail Manager

Aillwee Burren Experience is an award-winning eco-tourism family business situated in The Burren Region, overlooking The Wild Atlantic Way. As a day visitor attraction, we offer our domestic and international visitors fully guided and curated over and underground immersive experiences on our unique 26-acre site with four retail outlets, in Craft and Food items.

We currently have 30 full-time employees, and our team grows to 60 during our busiest season which stretches from June to October.

We are looking for an experienced Retail Manager to oversee the daily operations of our four retail outlets on site. The main goal of the role is to manage the retail outlets in ways that will boost revenues, develop the business, and maximise profit thereby assuring Commercial Sustainability.

The successful candidate will be responsible for the smooth and efficient running of the retail outlets and their operations. They will also be responsible for ensuring maximum sales and minimal costs and for planning, sourcing, and buying of new products in all four areas.

The ideal candidate will have previous retail and supervisory experience (minimum of 2 years) as a Retail Manager and have knowledge of diverse business subjects. They will need to be an effective Retail Manager who will be able to motivate team leaders as well as staff members to perform accordingly, to source new stock items to already well stocked retail outlets, for both craft and food items.

Responsibilities

• To organise all retail outlet operations and allocate responsibilities to the Team Leaders.
• To assist HR with recruitment, training, and supervision of new staff members.
• To train and develop new and existing staff towards maximum sales performance with selling techniques.
• To prepare and control the retail outlet’s budget aiming for minimum expenditure and efficiency, together with the Financial Controller.
• To buy and source all relevant stock for different times of the year.
• To monitor stock levels and purchases and ensure they stay within budget.
• To carry out bi-monthly stock takes, teach staff members, and liaise with Financial Controller.
• To inspect all retail outlets daily and resolve any issues that might arise.
• To plan and oversee retail displays within each shop.
• To keep abreast of market trends to determine the need for improvement in our retail outlets.
• To attend Tradeshows in relation to purchasing of new products.
• To place orders with our current retail product suppliers and to find new suppliers.
• To analyse Sales and Revenue Reports, Profit & Loss Management Accounts and to make forecasts for the Management.
• To be continually active on the shop floor and to ensure that they are knowledgeable of what stock is selling and not selling.
• To be the person who approves all invoices relating to purchases.
• To be the person who decides on the mark-up percentage.
• To be the person who enters all stock items into stock & EPOS systems.
• To embody excellent Customer Service, leading always by example.
• To embody the Company Ethos on flexibility amongst and between departments.
• To ensure timely efficiencies across all departments.
• To ensure that the Health & Safety Statement of visitors and team is a continual priority.