Retail Sales Consultant

About This Role:

As a Retail Sales Consultant at eir, you will be a face of our brand—engaging with customers to understand their needs and providing tailored broadband and mobile solutions that exceed expectations. In this dynamic retail role, every interaction is an opportunity to represent eir’s values, grow our customer base, and contribute to the success of your store. Enjoy earning a monthly salary along with additional earnings from our attractive commission structure. If you’re a people person with a passion for tech and a drive to hit targets, we’d love to hear from you

Why This Role:

This is more than just a retail job—it’s your chance to build a career in an exciting and fast-paced industry.

As a Retail Sales Consultant, you’ll:

• Deliver outstanding customer service.

• Work in a target-driven environment that rewards achievement.

• Be part of a team where your input is valued and your success is celebrated.

This role is ideal for someone who thrives in a busy setting and enjoys sales and working with people. You'll receive full training, so even if you’re new to telecoms, you’ll be set up for success.

Benefits Include

• Earn your annual salary of €27,473 + Attractive commission structure!

• Continuous support, learning and opportunities for advancement.

• Enhanced earning potential through various staff incentives.

• Staff offer.

• Free eir Wellness Programme & Employee Assistance Programme.

• €500 Employee Referral Scheme.

• Discounted healthcare plan.

• Pension scheme contribution.

• 22 days annual leave.

• Generous family friendly policies, including fertility, pregnancy loss, menopause and others.

• Commitment to Diversity and Inclusion.

• Paid leave benefits incl. maternity and sick leave benefits.

• Tax saver tickets and bike to work scheme.

Expectations From The Role:

As a Retail Sales Consultant, your key responsibilities will include:

• Customer Engagement: Build rapport with customers, understand their needs, and recommend the most suitable mobile and broadband solutions.

• Sales Delivery: Consistently meet or exceed individual sales targets while contributing to the store’s overall performance.

• Customer Experience: Handle queries and issues efficiently, ensuring every customer leaves satisfied.

• Store Operations: Support daily administrative tasks, including stock control, data entry, and cash handling.

• Product & Policy Knowledge: Stay up-to-date with eir’s product offerings, promotions, and store policies to ensure accurate and compliant service delivery.

• Market Awareness: Keep informed of competitor offerings so you can provide customers with the most competitive and relevant information.

Flexibility is essential—you’ll be required to work evenings and weekends in line with store trading hours.

Requirements For A Successful Application:

Knowledge, Skills & Abilities

• Confidence in engaging with a variety of customers and understanding their needs.

• Clear, effective communication skills with a strong ability to explain products and services.

• A positive, target-driven mindset with a passion for providing great service.

• Interest in mobile phones, broadband, and emerging technologies.

Qualifications

• 1–2 years of experience in retail or sales is desirable, but relevant life experience will also be considered.

• A strong customer focus and a proactive attitude are key to success in this role.

Others:

At eir, we’re committed to offering more than just a job. It’s about creating meaningful connections, building a fulfilling career, and contributing to a brighter future for our customers and employees. If you’re ready to start your career with one of Ireland’s leading telecommunications companies, we’d love to hear from you!

We value diversity and inclusion at eir and are committed to providing equal opportunities for all. If you need any adjustments during the application or interview process, please let us know.

eir for all.

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