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Capita PlcClonakilty Cork,CorkFull-timePermanent

Administrative position which requires a general knowledge of agriculture. Reviewing audit reports with reference to most recent instructions

Job title:


Job Description:

Becoming a Reviewer with Capita Customer Solutions:

We’re supporting our clients as they adapt to a new world in the wake of COVID-19. We’re now recruiting for roles which will help our clients to deliver vital services and to resume business wherever possible.

As a Reviewer you will be a key part of the team here in Capita Customer Solutions. Your role will be varied and you will have to manage your time well and prioritise your work accordingly. We are a great team of people committed to creating a better future for our clients and also our staff. This role will require you to have a good understanding of agriculture.

What you will do:

  • Reviewing audit reports with reference to most recent instructions
  • Dealing with incoming consignments
  • Sorting auditor expense claims, bolt-ons etc. from each auditor
  • Returned applications
  • Contact with auditors/producers may be required from time to time on review issues
  • Recording non-conformances for quality control purposes
  • Assigning applications and reporting to auditor group leader
  • Preparing auditor payments
  • Assisting administrator with Stock control, audit throughput figures, etc
  • General administration duties, mail, photocopying, etc

Your experience will include:

  • Leaving cert standard is the minimum requirement.
  • Basic computer skills at a minimum, ideally proficient in the use of the Microsoft suite of applications.
  • A general knowledge of agriculture, in particular beef and/or lamb and /or dairy enterprises, either through having a background in farming or having worked in an agricultural environment for a minimum of three months.
  • 12 months experience in an office environment.
  • Excellent attention to detail to confirm audit report contains the details required and scores consistent with audit details. Ability to understand and enact revised guidelines quickly and efficiently.

About Capita Customer Solutions

Capita Customer Solutions is an established leader in the business process outsourcing market with multiple clients in both the public and private sectors. We have a strong reputation for the reliable delivery of bespoke, high-quality and flexible solutions in the areas of: Customer Service and Sales, Credit Management, Agribusiness, Quality Assurance, Finance Processing, Multilingual.

As an organisation we are committed to evolving solutions that will best serve our clients and their customers and which lead to the type of transformative partnerships that organisations increasingly expect from outsourcing companies. Furthermore, as part of the Capita group, the UK’s leading outsource company and an employer of 63,000 people globally, we have access to the knowledge, the scale and the technology necessary to support the development of creative and flexible solutions that align with client requirements.

What’s in it for you?

  • A competitive basic salary.
  • 22 days’ holiday.
  • Free parking, Employee Assistance Programme, pension scheme, company social events, sports and fitness activities…and plenty more.
  • Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology

You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you will do next

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

All interviews, assessments and background checks will continue to take place online, to completely remove the need for face-to-face contact. All Capita colleagues who can work from home should do so; and where it is not possible for colleagues to work remotely, we have taken important steps to protect those working from Capita’s offices. Social distancing, enhanced hygiene and safety measures are already in place at all Capita locations that are open to protect our colleagues and manage the risk of COVID-19. The welfare of our people is of paramount importance to us, and we’re doing everything we can to keep our colleagues and customers safe during this time.

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.



Time Type:

Full time

Contract Type:


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