Right Support Time, Service Manager

Rob Role Service Manager
Location Regional post - optional Belfast, Ballymena or Derry / Londonderry
Agile / WFH*
Salary £38,220 per annum (pro rata)
Hours 18.5 hours per week
*Regular travel to our services required

The Service:
Right Support Right Time is a new collaborative project designed to promote positive mental wellbeing, build resilience, and prevent the escalation of existing mental and emotional distress among individuals, families, and communities.
The initiative specifically focuses on supporting disabled people by improving access to appropriate mental health services, while also offering tailored casework support and advocacy. This project is delivered in partnership with Inspire Wellbeing, alongside five other organisations across Northern Ireland and the Border Regions, reflecting a strong regional collaboration aimed at inclusive and accessible mental health support.

Purpose of the Job:
The Service Manager will lead a team to deliver the Right Support Right Time project, reporting to the Head of Organisational Development. They will manage daily operations, ensuring effective mental health support for disabled adults and aligning activities with project goals and best practices. This role combines operational leadership with a commitment to promoting inclusion, choice, and opportunity. The Manager will build partnerships with stakeholders and the community to shape a person-centred service.
The ideal candidate is a proactive, compassionate leader with experience in support services, mental health, and disability sectors, skilled in team leadership, service planning, and collaboration.

RIGHT SUPPORT: RIGHT TIME is supported by PEACEPLUS, a programme managed by the Special EU Programmes Body (SEUPB).

Benefits

• 23 days annual leave and 12 statutory days pro rata Increasing with length of service
• Flexi-time policy
• Enhanced auto-enrolment pension scheme
• Life Assurance Benefit and associated wellbeing support Occupational Sick Pay Scheme: enhanced sick pay scheme that increases with service.
• Healthcare cash back scheme
• Cycle to Work Scheme
• Investors in People Platinum accredited organisation with commitment to development through training and learning opportunities.
• Eligible mileage and expenses reimbursable.

​​​​​​​Essential Criteria 

​​​​​​​​​​​​​RQF level 6 (e.g. bachelor’s degree) or equivalent level in Psychology, Education, Community work or Health and Social Care or a relevant discipline professional qualification AND Minimum of 3 years’ paid experience in the project management of services for disabled people OR Minimum RQF 5 or equivalent level in in Psychology, Education, Community work or Health and Social Care or a relevant discipline professional qualification AND Minimum of 5 paid years’ experience in the project management of services for disabled people

Leadership and management skills with the ability to lead a team and work as part of a team. 

A minimum of one year’s experience of working with people individually or in groups with mental health issues or personal lived experience.

Detailed knowledge of disability and the ability to develop new ideas and initiatives to support development and participation.

Excellent communication skills both verbal and written, relationship building, negotiation and interpersonal skills to communicate with various stakeholder

Proficiency in IT skills, specifically Microsoft Word, Excel, Outlook, MS Teams

Closing: 8th August at 10am

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