Sales Administrator

Description

At Glenveagh, we’re proud to build homes and support communities.

And we build strong teams that enable us to do that.

As the first construction company in Ireland to be accredited with the Gold Investors in Diversity mark, we create a workplace where everyone feels supported, and able to grow their career. We’re looking for people who want to play their part in delivering homes to individuals and families, and all while availing of great benefits and the opportunity for long term career development.

As a Sales Administrator, you'll support the Head of Sales and the Closing Team to bring resolution to customer issues and support the administrative duties. This is a specified purpose contract role.

Key responsibilities and duties

• Liaise with purchasers in relation to snagging, closing of the sale on their properties, and general queries
• Liaise with third parties (i.e. Solicitors, County Councils, Housing Agencies, Architects, Sales Agents, Site, Utility Companies)
• Coordinate paperwork for closing of sales
• Support the Aftercare Team throughout the closings process, i.e. help coordinate the handover of keys, welcome packs, utility accounts
• Act as the first point of contact for homeowners, always delivering a first-class customer service
• Manage various inboxes and multiple requests, as well as updating our CRM system
• Develop and maintain good working relationships with buyers, site, and contractors, ensuring any works are carried out in a timely and efficient manner
• Deal with any customer complaints that arise
• Visit sites when required
• Attend meetings/calls, recording minutes, and providing general admin support

Requirements

• Relevant experience in customer-facing role
• Experience in the construction sector a distinct advantage
• Excellent organizational, communication, and time management skills
• Proficiency in MS Office and MS Excel
• Flexibility in a team environment and a willingness to take on extra work as required
• Requirement to work outside normal hours on occasion
• Positive, enthusiastic, energetic, and solutions focused
• Highly motivated to work in a fast-paced environment
• Full driver’s license and full-time access to a car

Benefits

• Competitive salary in one of Ireland’s fastest growing PLCs
• Comprehensive health insurance for you and your dependents
• Contributory pension scheme
• An exciting Wellness Programme with events and activities running throughout the year
• Access to our Digital Gym
• Hybrid working environment
• Paid Volunteering days
• Employee Assistance Programme
• Performance related bonus
• Regular compensation reviews
• Long term illness cover
• Peace of mind with life assurance
• Save as you earn scheme
• Paid maternity leave, as well as paternity leave for fathers
• If you’re cycling, we’ve got you covered on the cycle- to- work scheme

Glenveagh is an equal opportunities employer and welcomes applications from suitably qualified candidates from all sections of the community. If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the recruitment process, please notify the Talent Acquisition team by contacting careers@glenveagh.ie.