Sales Advisor - Full TimeBrand Boss Hugo Boss Posted Date 2 hours ago(24/09/2021 16:15) Job ID 2021-12407 # of Openings 5 Category Sales Advisor Type Full Time
HUGO BOSS is one of the leading premium fashion and lifestyle companies with around 14,000 employees worldwide. As the most important interface to our customers, you have a passion for our products and act as brand ambassador for HUGO BOSS. Join a team that creates an exceptional brand and shopping experience with enthusiasm, fun and expertise – because to create something extraordinary, we must explore new paths together. Shape your personal future at HUGO BOSS!
What you can expect:
In your role as a Sales Associate, you are passionate about our products and brand to provide Customer Service Excellence at all times whilst building a loyal customer base of repeat shoppers to drive commercial success.
- Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers
- Responsible for CRM data gathering & quality management
- Contribute to achieve the location’s performance targets and individual KPI’s
- Support in transaction, complaint & return handling
- Participate in regular trainings to continuously develop
- Support in all operations for loss prevention and stock management
- Proficient utilization of business systems & latest technology
- Drive the use of all available tools and ensure procedures are executed and policies followed
- To provide excellent levels of customer service and surpassing customer expectations at every opportunity
- To maximise every selling opportunity to achieve store and individual sales targets and KPI indicators
- To identify customer needs and answer all product-related questions. Be able to respond to queries regarding price, location, features, benefits and use of HUGO BOSS merchandise
- To ensure all customers’ orders and alterations are completed efficiently and on time
- To optimise product knowledge to the best advantage in recommending and drawing customer’s attention to products in order to maximise selling opportunities
- To take every opportunity to capture customer data in order to expand the HUGO BOSS UK database and encourage repeat visits and customer loyalty
- Competitive salary & benefits
- Global career opportunities for applicants seeking a permanent opportunity
- International and inspirational working environment with dynamic work culture
- Demonstrable experience of retail sales in a luxury brand environment
- Willing to adapt and take on new challenges
- Always presents a professional image
- Successfully able to handle multiple demands and competing priorities
- Professionalism is maintained under all circumstances
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