Sales Assistant

About You: The successful candidate will be enthusiastic, possess excellent communication skills and a drive to provide high quality customer service.

Primary Purpose: To work as a team and support the Pharmacist/Store Manager in ensuring the store is run efficiently on a day-to-day basis. Patient / Customer satisfaction must be at the forefront of your concern, every patient / customer is to be treated as an individual and provided with high quality service in terms of courtesy, kindness, interest and efficiency.

Main Duties and Responsibilities

• To co-operate with the Pharmacist/Store Manager responsible for the efficient and safe operation of the pharmacy

• Ensure the delivery of excellent customer service at all times adhering to MediCare standards of service delivery.

• Receive deliveries and restock dispensary/shop front

• Review & transmit orders to Warehouse

• Deal with telephone queries (medical advice must only be provided by the Pharmacist)

• Cleaning all area of the shop including floors, shelves, toilets etc.

• Key holder (if required) – open / close shop when required.

• Assist in organising monies for bank lodgements and till floats.

• To undertake any other duties as may be assigned by the Store/Pharmacy Manager as and when required. This includes additional dispensary duties as follows:

o   Receiving prescriptions from customers

o   Preparing prescriptions under direction from the Pharmacist

o   Using dispensary and stores computer systems to generate stock lists and labels

o   Helping to maintain reasonable dispensary stock levels

o   Ordering items for use within the Pharmacy under the direction of the Pharmacist

Confidentiality

All pharmacy staff are bound by rules of confidentiality. You must ensure confidentiality of all MediCare policies and statistics.

This equally applies after termination of your employment with the MediCare Pharmacy Group for whatever reason.

Education

GCSE Maths and English – Grades A-C

Experience

Applicants should be able to demonstrate numeracy and accuracy skills required for a retail environment

Behavioral Competencies

Excellent Communication and interpersonal skills.

Is open and approachable and encourages others to communicate openly.

Excellent organisational skills with the ability to multitask and work calmly and efficiently under pressure.

Experience working well within a team and is committed to achieving team goals and targets. When under pressure

Delivers results and continuous improvement by using initiative and continually striving for improvement and innovation

Special Circumstances

Able to work outside core hours when required and leads the way when this is needed

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