Sales Assistant

About Medicare: MediCare is a modern and progressive local pharmacy group. Starting out with one pharmacy in Belfast in 1987, MediCare has grown through acquisition now operating 54 pharmacies across Northern Ireland. We currently employ over 600 staff including 100 pharmacists.

About You: The successful candidate will be enthusiastic, possess excellent communication skills and a drive to provide high quality customer service.

Primary Purpose: To work as a team and support the Pharmacist/Store Manager in ensuring the store is run efficiently on a day-to-day basis. Patient / Customer satisfaction must be at the forefront of your concern, every patient / customer is to be treated as an individual and provided with high quality service in terms of courtesy, kindness, interest and efficiency.

Main Duties and Responsibilities

• To co-operate with the Pharmacist/Store Manager responsible for the efficient and safe operation of the pharmacy

• Ensure the delivery of excellent customer service at all times adhering to MediCare standards of service delivery.

• Receive deliveries and restock dispensary/shop front

• Review & transmit orders to Warehouse

• Deal with telephone queries (medical advice must only be provided by the Pharmacist)

• Cleaning all area of the shop including floors, shelves, toilets etc.

• Key holder (if required) – open / close shop when required.

• Assist in organising monies for bank lodgements and till floats.

• To undertake any other duties as may be assigned by the Store/Pharmacy Manager as and when required. This includes additional dispensary duties as follows:

o Receiving prescriptions from customers

o Preparing prescriptions under direction from the Pharmacist

o Using dispensary and stores computer systems to generate stock lists and labels

o Helping to maintain reasonable dispensary stock levels

o Ordering items for use within the Pharmacy under the direction of the Pharmacist