We are currently recruiting for Full and Part-time permanent Sales Centre Associates. The successful candidates will be responsible for providing a superior level of customer service to our clients. You will be responsible for maintaining good customer relationships.
You must be an excellent communicator and have superior people skills and be comfortable presenting products or services over the phone as well as dealing with customer queries.
Achieve daily/weekly/monthly KPI’s set out by the business to support our customer’s needs. Be part of a team striving towards growing our business.
Provide Security and/or Compliance support via multiple customer engagement channels, including; voice, web-chat, email and SMS.
Provide exceptional customer experiences at every customer touchpoint. You’ll be assessed using our industry leading quality program and receive regular feedback, coaching and support to ensure success.
Security Assessments and Support
Utilizing Sysnet technology – you will assist and/or manage customer profiles to determine their Security and Compliance requirements and complete/maintain the subsequent security assessments to determine security and compliance status.
Identify opportunities to promote and upsell additional security and compliance products when supporting customers based on their customer profile.
Undertake additional tasks as necessary based upon business needs.
Required Education, Skills and Qualifications
Park West is located on the New Nangor Road, easily accessible from the M50 (exit 9) and national motorways. It has excellent bus and Luas links, and thanks to our onsite train station commuters can be in the city Centre in just 20 minutes. Further detail can be found at: http://www.parkwest.ie/getting-here/
Job Types: Full-time or Part-time, Permanent
Salary: €10.50 to €12.00 /hour
Commission: Paid Weekly based on achieving targets
Salary: €20,000.00 to €40,000.00 /year