Sales Consultant

GET TO KNOW US

Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the sociocultural landscape. In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe. Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

KNOW THE ROLE

Saint Laurent in our Brown Thomas Dublin store are currently looking for Client Advisors to join their store on a temporary fixed term basis.

A Client Advisor contribute actively to the store sales and key indicators achievement.

They are providing a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They also support the management team and colleagues while consistently upholding our Maison values, image, and standards.

• Provide an outstanding client and after-sale service to all visitors and clients

• Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests

• Cultivate a robust client portfolio to secure a proactive and growing business

• Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach

• Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture

• Show a transparent and genuine attitude with the client and create a unique connection with them

• Communicate in a professional and authentic way, with clients and colleagues

• Effectively use all the available tools to optimize business opportunities

• Proactively support the front and back-of-house teams, their achievements and ultimately the overall team spirit

• Adhere to all company policies and operational procedures and follow them

KNOW WHAT WE'RE LOOKING FOR

• A preferred professional experience in providing a high-quality service focused on Client expectations, i.e. in fashion & accessory retail, in customer service or in luxury hospitality

• Have personal taste and passion for the fashion culture, like to create personalized looks

• Have a natural business mindset and an entrepreneurial spirit

• Open-minded and looking for a company valuing audacity and authenticity

• Strong team spirit to achieve common goals

• At ease with using tools and applications, learns fast with new technologies

• Motivation to work in a fast-paced environment, able to multitask & prioritize

• Proactive, enthusiastic, & with a problem-solving attitude

• Excellent written, oral & listening skills, in English and local language

• Embrace change and see it as an opportunity to grow and develop

KNOW HOW WE WORK

Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.

We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.

We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.

We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.

Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

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