Sales Consultant

GET TO KNOW US

“It is my desire to create the first true luxury brand of the 21st century.” — Tom Ford

Tom Ford Beauty is a covetable collection of cosmetics and fragrances, shaped with Tom Ford’s singular vision of modern glamour and crafted with the ultimate in quality and luxury.

KNOW THE ROLE

Tom Ford Beauty in our Brown Thomas Dublin store are currently looking for a Specialist to join their team, the role is 22.5 hours per week over 3 days, fully flexible, permanent contract with an immediate start.

Key Responsibilities:

• Achieve required retail sales targets; daily, weekly, monthly as set by the Company and communicated by the Counter Manager

• Achieve the daily target of new customer recruitment as communicated by the Counter Manager

• Utilise Customer Registry system to strengthen customer loyalty and maximize new launches and events through targeted customer communication

• Adhere to the Tom Ford Beauty service standards at all times

• Communicate and demonstrate product expertise with every customer

• Maintain high standard of personal grooming as required by Tom Ford Beauty

• Wear the Tom Ford Beauty uniform and maintain the uniform clean, professional condition

• Adhere at all times to Tom Ford Beauty specific makeup guidelines

• Help colleagues and promote team efficiency by being flexible and taking on tasks as required

• Communicate information to the Counter Manager and colleagues as needed

• Maintain high standards of time-keeping on the counter to ensure team efficiency

•  Clean counters, tester stands and displays regularly to maintain Tom Ford Beauty brand image

• Merchandise the counter according to brand guidelines

•  Adhere to brand hygiene standards and correct utilization of all selling/demonstration tools and take action to ensure the counter complies with these

• Complete all administration accurately, legibly and on time – including personal retail sales reporting and any other specific administration that is required by the Counter Manager

•  Carry out any other duties as may be required to support the Counter/Business Manager, the Sales & Education Executive and/or the Company from time to time

KNOW WHAT WE’RE LOOKING FOR

• Previous fragrance/makeup artistry experience is required

• All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service

• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment

• Previous experience with retail point-of-sale software is desirable

• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

KNOW HOW WE WORK

Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.

We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.

We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.

We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.

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