Sales Development Representative

Good Culture Kombucha – a young, ambitious, fast-growing company that distributes the finest organic fermented beverage ingredients to brands all over the world - and we are playing a big role in supporting healthy change… we have only just started.

Dedicated to solving our customers’ challenges and helping them to realise their unique opportunities, the Good Culture Kombucha team loves doing anything and everything we can to help each of them succeed.

Due to our continued growth & significant future opportunities, we now require a full-time Sales Co-ordinator to join our passionate team and help to take the business to the next level.

This important role will mainly be focused in three key areas:

• New customer identification & outbound prospecting
• Support in the on-boarding of new customers
• Supporting the wider Business Development team to reach its full potential.

This is an exciting opportunity for somebody who wants to get into sales and be a core part of growing the business. We have ambitious plans for the future and want to hire really great people to join us on the journey. As the business expands in the coming years we hope to hire for more senior roles from within the team and offer personal career growth opportunities.

We are very open minded as to who could be the right person for this role. Ideally you show lots of potential & will achieve great things if given the right support & trust in your abilities. You could be a recent school or early on in your career and looking to join an exciting, up-and-coming business that aligns with your personal values and interests.

Really important things to know:

• This role is for someone who is based in Ireland and canwork remotely from home.
• ·A small amount of travel may be required from time to time. This will include during the initial training period, attending trade shows and events as required.

The type of person we are looking for:

Does this sound like you?

• Excited at the prospect of kick-starting a career in sales
• Energised by talking to people and making outbound sales calls every day
• You are super organised and can manage your time effectively
• Ambitious to learn and expand in all areas of sales over time
• ‘Tech-curious’: keen to apply technological advances to deliver better results
• Identifies as having a positive and can-do attitude
• Friendly and approachable
• Proactive with bucket-loads of initiative
• Takes huge pride in always delivering to a high standard
• Trustworthy with high integrity
• Self-Motivated and can thrive while working autonomously/remotely
• Always approaches day-to-day problem solving with a positive attitude
• Takes ownership & responsibility for outcomes, you always see things through to completion
• Desire to become a faithful steward of the business & trusted ally to the whole team, our customers & business partners

Your Abilities

• Excellent verbal and written communication skills
• Loves learning new things
• Highly organised
• High level of attention to detail
• Ability to work independently and as part of a team
• Motivated and energised by stretching targets
• Has a proactive mindset, ready to engage customers and demonstrate the value of our products every day.
• Numerically literate and able to derive insights from a selection of data
• High level of attention to detail
• You have good judgement & ability to independently problem solve
• Can work flexibly to meet the demands of our customers and the business
• Strong IT literacy, including proficiency in MS Office applications like Outlook, Teams, Word, and Excel
• Interested to explore and learn new technologies (particularly with AI) that can enhance the productivity of your role.
• Excellent customer service skills

Highly desired skills & experience (but not essential)

• Experience within a commercial and/or team environment
• Knowledge of food & drink industry.
• Additional foreign language(s) advantageous
• A passion for continuous improvement, the environment, health and sustainability

DUTIES OF YOUR ROLE

• Supporting the wider Business Development team and ensuring the efficient prospecting and management of leads through to a successful close.

Growing the Business

• Developing New Business
• Researching businesses, individuals and industry trends to identify potential new clients and markets
• Proactively making outbound sales calls to create new long-term customer relationships for the business
• Supporting customer’s onboarding
• Record all new important customer information in our CRM systems.
• Communicate with customers through phone, video call, email and direct message.

Working within the team

• You will work closely with the wider Good Culture team who will all support you to be successful. This includes other sales team members, the operations team, technical manager & senior management
• Upkeep of clear documentation on our CRM System
• Maintain up to date documentation of your sales processes
• Contribute to a positive working environment in line with Good Culture’s values and company culture; always being a faithful steward of the company and its reputation.

Role summary

• The role will report into our Head of Business Development
• Start date: Immediate
• Salary: Up to €25,000 (depending on experience); OTE €30,000