Scheme Supervisor / Caretaker

Key Responsibilities: 1. To work within all relevant Triangle policies and procedures, legislation, best practice and regulation relevant to the role 2. To undertake an agreed schedule of daily and periodic cleaning of designated communal areas to include litter picking across communal areas as required. 3. To ensure all agreed health and safety checks are completed in a timely manner including public liability insurance walk-arounds 4. To conduct periodic testing and visual inspection of the relevant safety equipment such as fire alarm systems, smoke detectors and firefighting equipment as appropriate 5. To maintain agreed systems in relation to keys including acting as a key holder in the event of an emergency if required 6. To oversee and monitor effective operation of the CCTV systems (where installed) 7. To oversee and monitor effective operation of all communal facilities, equipment & services (such as heating, lighting etc) to include changing light bulbs and tubes as required 8. To keep all communal areas free of unwanted waste, rubbish and graffiti 9. To ensure the safe use, storage and maintenance of work equipment such as vacuum cleaners and cleaning replenishing stock as required 10. To report all property maintenance issues/repairs to the Property Services Officer/maintenance department

11. To effectively liaise with Building trades contractors, including the Association’s Measure Term Contractor, arranging access etc as required 12. To undertake any appropriate property maintenance duties such as minor repairs to fixtures, decorating tasks or suchlike 13. To deal with waste collection including leaving out bins as required and maintaining the bin store area 14. Reporting of specific housing issues, especially abandoned or neglected properties to the housing officer Job Description and Person Specification Working Relationships: The Scheme Supervisor will need to establish and maintain effective working relationships with the following; • The Housing Manager and Assets Manager • Housing Officers, Good Relations Officers and Property Services Officers • Colleagues in other departments organisation-wide • Internal and external customers, suppliers, visitors and stakeholders

PERSON SPECIFICATION: Experience • A minimum of 12 months experience carrying out a cleaning or caretaker role in a similar environment • Experience of undertaking health & safety checks • Experience of assessing property repairs for escalation and follow up • A valid driving licence and access to a car or can demonstrate mobility to carry out the functions of the post

Education/Training Desirable: • Relevant cleaning/caretaker qualification or evidence of formal training in this area

Skills and Abilities • A confident communicator who delivers high levels of customer service to all internal and external customers • Excellent organisational skills and time management • Flexible approach to working and adaptable to change • The ability to work on own initiative as well as part of a team • Ability to escalate issues to the Housing Officer as required

Specific Knowledge • An awareness of Data Protection regulations inclusive of the GDPR (2018)